cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Motorola Admin Motorola Admin
Motorola Admin
Posts: 16,948
Registered: ‎02-03-2016
Location: US
Views: 300,757
Message 1 of 157

Complete your forums profile!

Your device serial number, and your carrier and country, can be a huge help to us as we try to understand and solve issues. We can look at data from your phone to find clues.

 

So, please update your profile with current phone, carrier and serial number. Please make sure that the options under Settings > Motorola Privacy are on as well. And if you are posting for help, let me know (just reply on your post) if it's okay for me to look at your apps to see if they are a source of problems.

 

How to update your profile ON YOUR PC (scroll down for mobile method):

 

Screen Shot 2016-05-31 at 3.35.15 PM.pngScreen Shot 2016-05-31 at 3.35.36 PM.pngScreen Shot 2016-05-31 at 3.35.55 PM.png

How to update your profile ON MOBILE:

 

forum profile mobile.png

 

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
Keith_Peterson
Paper Tape
Posts: 4
Registered: ‎09-29-2015
Location: US
Views: 296,556
Message 2 of 157

Re: Complete your forums profile!

Thx Matt. Updated all per your request. I don't think any of the FAQ conditions apply to when it happens.
I'll try to detail when it occurs. Someone mentioned this issue on DroidForums.net. It's a really minor issue. Overall love the phone. Huge improvement over my previous Droid Maxx. Thx for looking into it.
1stis300
palash343
Paper Tape
Posts: 1
Registered: ‎12-12-2016
Location: BD
Views: 291,539
Message 3 of 157

Re: Complete your forums profile!

I have the same issue. Please help me

Salman0707
Paper Tape
Posts: 2
Registered: ‎12-12-2016
Location: PK
Views: 291,390
Message 4 of 157

Re: Complete your forums profile!

I updated My profile

Now please solve my problem

ksystech
Paper Tape
Posts: 2
Registered: ‎01-07-2017
Location: US
Views: 288,769
Message 5 of 157

Re: Complete your forums profile!

Getting 'No Sim Card Found' error after upgrading to Android 7 on a Moto G4 Plus (Purchased in India) using a H2O Wireless sim in US.

meyerdoug85
Blue Screen Again
Posts: 3
Registered: ‎01-12-2017
Location: US
Views: 288,181
Message 6 of 157

Re: Complete your forums profile!

Just a thought -- while the field says "Serial/IMEI", it only accepts the length of one or the other.  Would make more sense to either have the field large enough to accept both, or to just label it the one you want and add a second field for the alternative.  I know you are probably trying to say "either is good for us, so whichever you find first", but not all end-users will understand that and thus could be confused.  Just a usability suggestion.

nizalshar
What's DOS?
Posts: 1
Registered: ‎01-19-2017
Location: PK
Views: 287,256
Message 7 of 157

Re: Complete your forums profile!

I have updated my profile. I have moto z droid force facing auto speaker volume down during music play even on YouTube. Please look into the issue at an earliest

birendrabpl
Blue Screen Again
Posts: 3
Registered: ‎01-21-2017
Location: IN
Views: 287,117
Message 8 of 157

Re: Complete your forums profile!

Updated profile as required. Please have a look why g4 plus abruptly shutsdown., While video streaming or calls or gps navigation. Even battery level is 60 plus, also enough memory. Using nougat. 

 

nagesh517
Fanfold Paper
Posts: 1
Registered: ‎02-01-2017
Location: IN
Views: 285,507
Message 9 of 157

Re: Complete your forums profile!

 I have the same problem ...Moto M speakers are not working, tried in device help app ...It says there is a problem ... Please help me I have uploaded my profile

nkrana
Paper Tape
Posts: 3
Registered: ‎02-20-2017
Location: IN
Views: 191,021
Message 10 of 157

Re: Complete your forums profile!

I am facing the battery drain problem and Profile was updated successfully. Please check on this ASAP.

Top Kudoed Authors