04-09-2019 11:14 AM
My family and I drove from Michigan to Myrtle Beach last week. Several times in the rural areas of West Virginia and Ohio, my phone 4G signal would cut or revert to 3g. My Wife's iPhone 8 held a signal the whole time. Is the antennae in the Z3 really that week?
04-09-2019 01:18 PM
I appreciate your post. Let's try isolating the case if it's an app causing the fluctuation. Try booting the device in safe mode.
To Enable Safe Mode
1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.
Also, if you're using a phone case, I would recommend removing it and observe if there's an improvement. Let me know. Thanks
04-10-2019 07:49 AM
I tried this last night, and the signal didn't seem to be any better in an area near my house where my wife typically gets better reception than my Z3.
My phone updated to Pie this monring. I will try again this afternoon and see if that makes any difference.
04-11-2019 08:36 AM