06-20-2018 08:16 AM - edited 06-20-2018 08:32 AM
the question is a simple one which I've tried to obtain some clarity on this via search engines.
It is not meantto be viwed negatively nor taken to imply certain unfavourable connotations
The other example of a comparison is the HP support site too while Dell has their techs being much involved. Again this is an observation.
Given the history of Lenovo and IBM, Lenovo has certainly inherited the largest fanbase.
this is proof given the presence of such 3rd party forums
A unique trait of most forums are that they are very thinkpad biased but more importantly - they tend not to be the typical "enthusiast' group like techinferno. The projectsthey embark on are mostly shared freely too and going through the history -the ""projects" they embark on have kept IBM/Lenovo honest. One such project was the middleton modification of the FN & Ctrl key swap.
however =back to the non lenovo contributers who seem to have a high forum status (ability to edit /censor) what motivates you to do what you do?
This could possibly be :
=access to non public information
=perks in obtaining a free lenovo merchandis
or is it just monetary?
If the answers to these is no - perhaps a qualitatve reason
That said if someone with the rightknowledge and spirit that are not a lenovo emplyee, i truly believe that your time can be put to better use in 3rd party forums but not in a malicious way
there is a huge disconnecton certain services and the rationale behind it
- primarily, a bios admin password
- swapping a system main board for a fix a trivial issue iwhile lenovo service prommaers are able to reset them under 5 mins. Remotely - HP chas demonstrated this with their elitebook line
- whilst the rationale that proof of ownership is an issue hence the refusal to do so - paying for the mainboard swap solves the issue without any ownership verification?
- there are other misalined practices that i'm sure anyone wo's reading this wouldknow more about.
In fact - the majority of 3rd party ites being active is a direct result of such restrictive practice over the years.
So - non lenovo contributors, what motivates you to stick to the official forums?
there certainly is no shame to state that they are finanly motivators. This is why i am not directing the question to lonovo employees who are involved in the support forums.
Again this is an observation not a criticism
06-20-2018 01:58 PM
06-20-2018 06:07 PM
06-25-2018 03:19 AM
I volunteer here because I enjoy helping people solve problems with their devices. That is certainly not unique; I do the same in several other web forums and social media as well. Sometimes, the issue I'm helping with here in the Lenovo forum is completely unrelated to Lenovo, like an issue with Microsoft Windows or a residential gateway broadband router. And sometimes at one of those other forums, I'm helping someone with a Lenovo issue.
I also used to do the same on mailing lists, newsgroups hosted on USENET, and even online services like CompuServe and BBSes, back when those were dialed into via modem.
As for why each person helps out here, well, I would expect the answer to be different for each person.
08-04-2018 09:37 AM
I volunteer here because I enjoy helping people solve problems with their devices....
I'm not a moderator but I've volunteered here, on the predecessor IBM-sponsored support sites, as well as other related PC support sites for exactly the same reasons and probably for as long as Aryeh.
One more reason that Aryeh didn't mention is that I've learned at least as much information from my participation as I've been able to impart to others. So it's been a win-win-win situation.
08-05-2018 04:12 AM
thanks for the reply! your reason reflects pretty much why ive created an account and provide assistance as and when i can
ive always taken for granted that info wiuld be on top by googling it but i guess ive come to the point to realise that these infornation which comes by very handy and more importantly at no cost.
hence a natural need to be active instead of being just an observer for the following reasons:
- promote learning
- educate the less savvy with an eye on the balance between abuse of knowledge
- so i understand the need for moderation while i note that the official lenovo forum seems to have more knowledgeable non staff moderarotwes when conpared to the other large OEMs
- lastly being the official forum, any form of complaints would be deemed to be noted officially by the manufacturers hence perhaps a good platform for checks and balances?
sadly - it remains true to form that while the ideapad continues to be very well marketed; aftersale support or even driver/ updates/patches for every security event -
these users seem ro be placed as a 3rd class group not withstanding that in evey network setup, your fortified system is only as good as your weakest link