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12-29-2020

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Can’t print from desktop

2020-12-29, 19:02 PM

We recently bought the gaming desktop 90NC. Sending documents for printing generates a message ”printer in error.” The same document can be printed from the iPhone and laptop. Printer is a wireless Canon CLP612S. Both Lenovo desktop and printer are connected to the same network. Printer can be selected from the Lenovo desktop. Error message shows after „print”is selected. Any idea where to start dealing with this problem? Is there any Lenovo Support by phone available. Lenovo computer is one week old. 

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841 Posts

04-23-2019

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Re:Can’t print from desktop

2021-01-13, 17:09 PM

Hello @Przemop,

 

Welcome to the Community Forums.

I apologize for the late reply. Kindly let me know if you are still having this issue.

 

Kindly post the error message that you get when you try to print something out. This will help us determine if the issue is with the machine or with the printer drivers etc.

 

I'll wait for your reply

Hope this helps.
Regards,
Jack_Lenovo1



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