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Lenovo Ideal Cetre Y900 Windows updates fail

2016-04-25, 14:05 PM

Hi,

 

Having problems installing latest build 1511.  Minor updates have applied.  This pack downloads, unpacks and does the first reboot.  On starting to install it gets 20% done then fails, no error message and restore to previous version.

 

How can I get around this problem thanks

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Re: Lenovo Ideal Cetre Y900 Windows updates fail

2016-04-25, 20:27 PM

Make sure that you're not getting Insider builds on the computer, because that is probably what is causing update issues. You can also try this: http://windows.microsoft.com/en-us/windows-10/windows-update-troubleshooter 

 

 


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Eric Xu

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Re: Lenovo Ideal Cetre Y900 Windows updates fail

2016-04-26, 4:43 AM

Thanks for this, what are insider builds please.  Thanks

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Re: Lenovo Ideal Cetre Y900 Windows updates fail

2016-04-26, 4:47 AM

They're updates that allows you to preview software before they hit the public. This is for Microsoft to beta test software, and so that users can provide feedback. You may have accidently turned this feature on, but here is how to disable it: http://windows.microsoft.com/en-us/windows-10/stop-receiving-builds


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

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Re: Lenovo Ideal Cetre Y900 Windows updates fail

2016-04-26, 13:36 PM

Thank you,  I will check,  the current build is 10240 so sounds a possible.  It did come with windows 10 installed from new

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Re: Lenovo Ideal Cetre Y900 Windows updates fail

2016-04-26, 15:43 PM

Sure, no problem


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

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  • Message 7 of 10

Re: Lenovo Ideal Cetre Y900 Windows updates fail

2016-05-02, 3:56 AM

Thanks for all your help!  I don not seem to have anoption on updates.   I have tried the link and tried to upgarde to windows 10 latest version.  But I have still have the same resultys.  I unpacks the files, but on upgrade, hangs at 9% or 32% overall,  flicking black screen then backs out the update

 

Bit stumped

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Re: Lenovo Ideal Cetre Y900 Windows updates fail

2016-05-02, 3:58 AM
So no insider build, not even able to upgrade
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Re: Lenovo Ideal Cetre Y900 Windows updates fail

2016-05-02, 19:48 PM

Try running the Update reset tool from Microsoft: https://support.microsoft.com/en-us/kb/971058

 

Choose Windows 10; and run the troubleshooter.


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

Did someone help you today? Press the thumbs up to thank them with a Kudo!

If you find a post helpful and it answers your question, please mark it as an Accepted Solution!


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Please do not PM me for individual requests... please post to the forums instead :)

Lenovo Forums have transitioned to a new platform. The team is working hard to bring new features and make the forums better than it was before!

The 'Search' function is currently down. In the interim, please get help through browser searches.

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  • Message 10 of 10

Re: Lenovo Ideal Cetre Y900 Windows updates fail

2016-05-09, 5:57 AM

Thanks for this,  it did not report any problems.  However,  I am almost convinced its a drive problem, not sure graphics or sound.  Do you know if there is a log written out that is retained on the upgrade.  Might indicate the driver conflict or what ever.

 

Thanks in advance

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