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5 Posts

03-09-2017

DK

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Two major problems with my cube y 710.

2017-03-09, 22:09 PM

First problem is that the PC will not recognize headphones plugged in with jackstacks, no matter if it's on the front or back of the pc. I've installed all the new drivers (except the intel one as apparently i can't, it says #unexpectedhappened or something similar. I've tried showing disabled and turned off units, but nothing helps. It can find headphones plugged in via usb just fine.

 

second problem is the worst. I have this file called ntoskml.exe using up to 50% of my cpu at all times, i've tried basically everything i've found from googleling to no help, it's impossible to play anything because i will have 100% cpu usage asap when i play because of this.

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2954 Posts

02-22-2017

GB

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Re: Two major problems with my cube y 710.

2017-03-10, 9:19 AM

Hello Koalo22,

Thanks for using the Lenovo forums.

That .exe is the kernel image of the unit.

Check out this post and the methods there, see if any of those will help to reduce the CPU usage for you.

 

Hope this helps, let us know how you get on.


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