07-02-2019 05:34 AM - edited 07-02-2019 05:36 AM
Hi i have an y520 laptop and when i play a game after 30 minutes i get these lag spikes (even in minecraft) and i've realized its because my cpu is getting to hot. So i tried to download lenovo nerve center for extreme cooling which i have used before but the app just doesnt work, it wont open and when i got the app from windows store it didnt have any features. This started happening when i restarted my laptop lenovo nerve center wouldnt work
07-23-2019 08:38 AM
Hi Natisliy! Welcome to our forums community. You can download the Lenovo Nerve Center(Sense) from our website: https://support.lenovo.com/us/en/. Provide the exact model or serial number then go to the Drivers and Software tab, look for Software and Utilities. Should you need to make sure everything is up to date, you can run the update from the Lenovo Vantage app. Install all available updates.
07-23-2019 10:50 AM
Hi i already have the latest version of nerve sense but i doesnt seem to work. No feature pops up in nerve center. Also can you be more specific about the serial number where do i put it?
07-23-2019 01:42 PM
The Nerve Center you have is from Microsoft store and we are not sure if it's up to date or the right Nerve Center for your system. To isolate the issue, you can get the Nerve Center directly from our support website . You can go to support.lenovo.com search for your device using the serial number and go to drivers&software then click Software and utilities then download Lenovo Nerve Center.
Let us know.
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