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10-04-2017

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Y710 Cube - can't turn on bluetooth

2017-12-30, 20:26 PM

Mine desktop is a ideacentre Y710 Cube-15ISH. After I updated windows reacently as usual, I found the bluetooth was turned off and I cannot find a button to toggle bluetooth. The picture is from my setting.

 

Admin Edit: Edited the subject to better reflect the topic of the discussion.

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1 Posts

01-25-2018

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Re: Y710 Cube - can't turn on bluetooth

2018-01-25, 7:34 AM

I do have the same problem, yesterday its totally fine, but somehow ' bluetooth turned off ???' is there any button on this machine has turn off option???

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5429 Posts

04-19-2012

SK

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Re: Y710 Cube - can't turn on bluetooth

2018-01-25, 15:21 PM

Hi ,

 

Have you tried running troubleshoot?

 

On the windows search bar type in troubleshoot and then scroll down to bluetooth.




Miguel Gonzalez
EMEA Consumer Technical Trainer


Lenovo Slovakia


 


 


 




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3 Posts

01-26-2018

SA

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Re: Y710 Cube - can't turn on bluetooth

2018-01-26, 8:45 AM

i tried trouble shooting , not soloution was found. it seems like the bluetooth is not pluged in the windows  

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5429 Posts

04-19-2012

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Re: Y710 Cube - can't turn on bluetooth

2018-01-26, 13:36 PM

Hi ,

 

I actually had a similar issue, where I could not get the Bluetooth adapter to work, I  suggest you get in touch with support as you might need to have the wireless card swapped.




Miguel Gonzalez
EMEA Consumer Technical Trainer


Lenovo Slovakia


 


 


 




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3 Posts

01-26-2018

SA

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Re: Y710 Cube - can't turn on bluetooth

2018-01-27, 7:14 AM

i have sent them an e-mail , however i am not located in USA and i dont think that the device is covered in the international warenty . hopefully it is not a hardware issue and there is a soloution to it. 

i installed a USB bluetooth and start working normally , seriously this is frasturating to me 

0 person found this solution to be helpful.

This helped me too

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5429 Posts

04-19-2012

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Re: Y710 Cube - can't turn on bluetooth

2018-01-29, 10:25 AM

So it seems to be an issue with internal Bluetooth card. Did you purchase the device in SA?




Miguel Gonzalez
EMEA Consumer Technical Trainer


Lenovo Slovakia


 


 


 




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1 Posts

03-03-2018

FI

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Re: Y710 Cube - can't turn on bluetooth

2018-03-17, 15:13 PM

Hello, I ran into the same problem, one day I saw that I was missing a bluetooth and there was no turn-on/off button, and there was no information in the BIOS either. It seems that the adapter has simply been removed from the motherboard. What to do?

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16 Posts

08-19-2017

AU

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Re: Y710 Cube - can't turn on bluetooth

2018-03-24, 7:23 AM

Hi,

 

I actually ran into a similar issue with bluetooth with my Y910 AIO, and I just fixed it. It was a simple fix. unplug your power cable from the wall and the computer, and replug it again. it worked for me!

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3 Posts

04-26-2018

HU

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Re: Y710 Cube - can't turn on bluetooth

2018-04-26, 19:42 PM

i have the same problem. This replug stuff didn't worked for me :(

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