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4 Posts

12-03-2016

DK

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Y900 - Problems with GPU on NEW Lenovo PC

2016-12-03, 14:27 PM

Hi,

 

Just the other day I got the Lenovo Ideacentry Y900 with the following specs:

Intel i5 3.5GHz Skylake, 16GB RAM, GeForce GTX1070, 128GB SSD + 1TB HDD

 

On day one after receiving it I installed CS:GO, GTA V and FallOut 4.

 

CS:GO ran perfectly, GTA V did as well, however Fallout 4 would crash; After starting a new game and finishing the loading screen it simply quit to desktop with no warning or errormessage. I updated the GPU drivers and updated directX to the newest version. It didn't help.

 

The day after I tried to run GTA V again, but this time it crashed after the loading screen, just like Fallout 4. It gave me an error saying "ERR GFX D3D INIT" and told me to relaunch or reinstall the game. 

 

I've read on many forums that these issues most likely are due to GPU drivers, but I've tried clean installs of both the newest Nvidia drivers and older ones, and NOTHING works. I made sure DirectX is up to date as well.

 

Do you think there's a risk I can have received a machine with a defect GPU?

 

Mod's Comment: Please be advised that bumping your post is only allowed after 3 days. Any bumps sooner will be removed as they unfairly move new postings farther down the list.

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 

 

 

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4308 Posts

11-18-2012

US

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Re: Problems with GPU on NEW Lenovo PC

2016-12-04, 12:12 PM


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4308 Posts

11-18-2012

US

9979 Signins

610511 Page Views

  • Posts: 4308
  • Registered: ‎11-18-2012
  • Location: US
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  • Message 3 of 3

Re: Y900 - Problems with GPU on NEW Lenovo PC

2016-12-04, 15:23 PM

Welcome to the Lenovo Community !

 

Sorry to hear of the problem you are experiencing.  I have listed below the contact number for Lenovo Support if you are unable to resolve the issue.

 

Lenovo Support - Denmark

45-8988-1536 (Warranty service and support)
Danish
9:00 - 18:00 Monday - Friday



___________________________________________________________
♦ Find a post helpful? Thank that member by clicking on the ☆Star☆ below
     to award them a Kudo.
♦ Posting a problem and a reply is helpful and it answers your question,
     please mark it as an "Accept As Solution"
♦ I'm not a Lenovo employee, just a volunteer geek who likes to help folks.
Sorry, I don't read unsolicited Private Messages. If you have an issue, posting in     the appropriate forum is the best way to get assistance.

Communities:    English English    Deutsche Deutsche     Español Español     Portugues Portugues     Russian flag Русскоязычное

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