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boatwonder
Paper Tape
Posts: 1
Registered: ‎09-08-2016
Location: TH
Views: 900
Message 1 of 2

Blue screen occurred while using Lenovo Ideapad Y700 151SK

IMG_1895.JPGIMG_1894.JPG

It happens more often these days. Like at least one per day while I'm using.

Here's a minidump file

https://1drv.ms/u/s!An8x_yp4NHqthhbLfZf9O8EQHErV

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 853
Message 2 of 2

Re: Blue screen occurred while using Lenovo Ideapad Y700 151SK

Hi there, Boat -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

This is actually related to the Intel drivers.  Be sure you have the latest BIOS version installed on your systems. The chances are there is an update for Windows 8.1. Also, be sure to check your BIOS for settings about disabling the Intel HD Graphics card. There might be a settings to always use the NVidia/ATI card. If this is disabled it will not install indeed.

 

Also, don't forget to remove the old driver and reboot before installing the new one.

 

Update us how it goes.

 

 

 

 

Regards,

 

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