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08-31-2020

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Can't control RGB on Legion 5P 15IMH05H

2020-08-31, 9:44 AM

Since getting this laptop out of the box, I haven't been able to change how the keyboard lights up. It's just been doing the same rainbow wavy animation no matter what I try.

So far I've done 

- Fn + Space

- Manually toggled it in the Vantage toolbar

- Uninstalled and reinstalled Vantage (both the app and service)

- Updated everything including BIOS

 

None of those did anything. Would really appreciate some help.

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989 Posts

03-11-2020

NO

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Re:Can't control RGB on Legion 5P 15IMH05H

2020-08-31, 12:28 PM

Hi Lord Mashie.

 

Welcome to the Community Forums.

 

When you say updated everything, does that include the System board drivers like Chipset, Serial I.O and Management Engine Interface drivers in the Chipset section of Drivers & Software as well ?

If not, then I'd highly suggest making sure you have these up to date as well. You can find all these updates on the support page for your device. 

Just plot in the serial number for your device and hit enter, might have to hit it twice.

**Note: Make sure the AC adapter is connected and that you have at least 30% battery charge when performing this update.

 

Regards

 

Voithos

 

 



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4 Posts

08-31-2020

AU

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Re:Can't control RGB on Legion 5P 15IMH05H

2020-09-01, 3:59 AM

Yes, everything, the drivers and software section on the support page doesn't list any available updates. I did download and install those drivers you suggested again just to make sure and the problem still persists.

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3 Posts

09-01-2020

AU

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  • Message 4 of 11

Re:Can't control RGB on Legion 5P 15IMH05H

2020-09-01, 13:24 PM

Same issue on my 1 day old legion 5. Everything is updated.
- Can toggle lighting modes with Fn+Space

- Can view the lighting modes in vantage and select the customize option

- Can NOT save a customized option

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4 Posts

08-31-2020

AU

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Re:Can't control RGB on Legion 5P 15IMH05H

2020-09-01, 16:25 PM
I don't even have that option to view the lighting modes in vantage lol.
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1 Posts

09-01-2020

RS

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  • Message 6 of 11

Re:Can't control RGB on Legion 5 15ARH05

2020-09-01, 23:45 PM

Same for me,cant see options at all in vantage app to change rgb

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2 Posts

09-13-2020

US

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  • Message 7 of 11

Re:Can't control RGB on Legion 5P 15IMH05H

2020-09-15, 2:18 AM

Any follow-up to this? Got the same issue. Downloaded all drivers, did the BIOS update, uninstalled and reinstalled Vantage, did a few Intel Driver and Windows updates, but no cigar. I cant even see a Lighting button to customize. I've seen videos of it under the Quick Settings, what gives? Videos had this exact model and everything.

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3 Posts

09-15-2020

GB

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  • Message 8 of 11

Re:Can't control RGB on Legion 5P 15IMH05H

2020-09-15, 20:06 PM

Hi guys

 

Got my laptop today and having the exact same issues - infuriating !!!   I cannot see any lighting option on the vantage

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2 Posts

09-13-2020

US

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Re:Can't control RGB on Legion 5P 15IMH05H

2020-09-17, 2:36 AM

bump until an explained solution?

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4 Posts

08-31-2020

AU

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  • Message 10 of 11

Re:Can't control RGB on Legion 5P 15IMH05H

2020-09-18, 4:18 AM
Yeah nah, still nothing. Been back and forth with consumer services support via email and they have yet to figure it out still.
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