02-22-2018 10:28 AM - edited 02-22-2018 10:37 AM
Hello everyone! Today I have received the Xbox One controller I bought on internet and I couldn't connect it to my Lenovo Legion Y720 laptop . I have read every post in this forum and also watched a few videos on YouTube and I can't make it work.
Just to be clear:
Exact controller model: Xbox One EX6-00006 controller (click here to see where I bought it. It's the official Xbox store in Argentina).
Exact laptop model: Lenovo Legion Y720-15IKB.
That's pretty much everything I have to say. If more details are needed just request them and I'll provide them.
Greetings and thanks in advance!
Note: I forgot to mention that I have disabled the "Selective Suspend" and Allow Windows to power off this device to save energy options in "Xbox Wireless Adapter for Windows" properties.
Solved! Go to Solution.
02-28-2018 03:33 AM
Well, nevermind. I found out how to solve this.
What did I do? After powering on the Xbox One controller (pressing for 4 seconds the Xbox button), I pressed the signal button (located on the back of the controller, between the L1; LT and R1; RT buttons) until the light on the Xbox button started to blink faster than before. Then, my Legion Y720 was able to locate the controller and I paired them successfully.
I hope this solution works for you too!
03-15-2018 08:35 AM
I am having same issue with Flex 5. Brand new with all Win 10 and hardware updates. It fails to login to Xbox and even if does succeed, it somehow looses the connection and goes back to log in. My 10 year old Acer tablet has no problem logging in xbox while this brand new machine keeps complaining the it has lost network connection.