cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Azo0z
Paper Tape
Posts: 4
Registered: ‎03-29-2017
Location: AE
Views: 847
Message 1 of 3

Charger warranty for y700

I had issues with my laptop charger since the week i bought the laptop, yesterday, I accidentally dropped the power brick from about half a meter of height, and it stopped working, i want to know if lenovo's limited warranty covers the charger as a part from the main product, so i can return it and ask for replacement, and if not, then i am gonna whether buy a new one, or try to open the broken one, the laptop is y700.

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 818
Message 2 of 3

Re: Charger warranty for y700

Hello Azo0z

Thanks for using the Lenovo forums.

I think they should be able to send you a replacement charger, but you will have to contact the support to get the exact disclaimer from them.

Below is the link to the phone list where you can find these numbers

 

 

I would advise against touching the broken charger, best not to mess with it.

 

Hope this helps, let us know how you get on.


==================================================================================
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

 

Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
Guru
Posts: 3,429
Registered: ‎04-02-2014
Location: MX
Views: 802
Message 3 of 3

Re: Charger warranty for y700

My advice, unless you can see the charger as physically broken on the outside - DO NOT mention to the support that you dropped the charger, just tell them that it stopped working and they will send you a replacement.

 

I hope this helps. Thank you.

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.

Check out current deals!


Shop current deals

Top Kudoed Authors