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3 Posts

12-12-2020

India

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  • Message 11 of 41

Re:Charging problem in Legion Y540

2020-12-12, 14:22 PM

i am facing similar issue with my laptop. The charging light is blinking and the charging stops especially when i am playing games or rendering 3d images. The charging port on the wire heats up a lot as well. The service center has no idea and they are suggesting to change the whole motherboard, which will cost around 50K INR. Now, i am unable to find a new charger for the laptop as well because the lenovo site is selling any 230w charger. 

I spend so much money and there is no answer to this simple charging issue.

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3 Posts

12-12-2020

India

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  • Message 12 of 41

Re:Charging problem in Legion Y540

2020-12-13, 9:03 AM

So, i think i have the solution, the problem is with the charging port on your system. I used a pair of tweezers and made some adjustment so that the cable can fit in tightly. So far the laptop is charging without any problem. So, think you should visit a nearby laptop repair shop where you can get a new charging port soldered to the motherboard.

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12 Posts

07-14-2020

India

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  • Message 13 of 41

Re:Charging problem in Legion Y540

2020-12-13, 11:18 AM

...

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12 Posts

07-14-2020

India

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  • Message 14 of 41

Re:Charging problem in Legion Y540

2020-12-13, 11:31 AM

I also found this solution at service center and I have replaced my laptop's motherboard. Because luckily my laptop was in warranty period and I didn't have to pay any cost. Also I got the replacement of Charger from company. Because the main problem was in charger and that's why motherboard got the problem of power supply.

One thing that I have learnt from this incident ....Never miss to upgrade your laptop warranty especially when you're using the laptop above the cost 50K.. Upgradation of the warranty will cost you 4k to 5k....but This type of problems will cost you around 20k to 50k as you said.

So I think you have only one option that you have to replace motherboard..

2 person found this solution to be helpful.

This helped me too

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12 Posts

07-14-2020

India

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  • Message 15 of 41

Re:Charging problem in Legion Y540

2020-12-13, 11:42 AM

Sorry to say that the charging port is not solderable for this model. If you have problem with only charging port also then you have to change whole motherboard.

I think It's a major drawback of this model of Lenovo laptops. Especially for the customers.

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3 Posts

11-17-2014

India

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  • Message 16 of 41

Re:Charging problem in Legion Y540

2021-01-02, 17:40 PM

Hey can you please link the power socket that you got from amazon, im planning to do the same as my laptop is out of warranty and there seems to be no other solution 

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1 Posts

01-15-2021

India

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  • Message 17 of 41

Re:Charging problem in Legion Y540

2021-01-15, 19:06 PM

Same issue im also facing. 

Now it does not charge at all. Tired of doing this jugaad.when i turn it off it starrs charging slowly. When i switch on immediately charging led turns off. 

 

If im on any software the carger port heats up too high. 

Im worried about this laptop now.. whether it was really worth or not.it looks like this series had issue and they did not rectify it. 

Lets ask lenovo for help. If not lets file at consumer 

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3 Posts

01-25-2021

Belgium

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  • Message 18 of 41

Re:Charging problem in Legion Y540

2021-01-25, 18:05 PM

Hi there!

We had exactly the same issue with a y540 17irh bought in May 2019. The charging port started acting up in the spring of 2020 before completely stopping to charge in June 2020. Contacted Lenovo support and they replaced it under the warrantee (2yr minimum legal in Europe).

We got the repaired laptop back fairly quickly in July. All went fine and we were happy with the service until the device started acting up again, in the same way - charged only at certain angles, then completely stopped charging in October - just 3 months after the repairs!!

We contacted support again, they told us to send it over, which we did. Interestingly, the person we had on the phone gave us the advice to take pictures of the laptop before sending it over - just in case... And now...

aha... they say that the laptop has been improperly used, has visible damages, and cannot be covered under the warrantee. They sent us an EUR800 invoice for the repairs... we're in the middle of it now still trying to get the laptop repaired under the warrantee (we took the 5 year extended warrantee option). And we have pics to prove that the laptop was in mint condition before being sent over!

What does so many of us having the same issue say about the quality and/or design of these and what about Lenovo's attitude to this? 

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1 Posts

01-15-2017

India

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  • Message 19 of 41

Re:Charging problem in Legion Y540

2021-06-05, 16:47 PM

Any solution I bought a charger but after 3 months again same problem. I can't do anything. I'm a middle class student can't afford another charger or laptop and laptop is not under warranty.

Lenovo please help me🙏

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1 Posts

10-14-2020

India

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  • Message 20 of 41

Re:Charging problem in Legion Y540

2021-06-06, 13:08 PM
your charging pin was heating and needed to be adjusted on some angle? did you get any solution plz reply
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