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1 Posts

06-15-2021

India

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  • Message 21 of 41

Re:Charging problem in Legion Y540

2021-06-15, 9:29 AM

Same problem with me , I need a 230 W AC adapter as my original one is not working but they keep saying it's not available and they told me to ask on other offline stores or local stores. It's not available ANYWHERE. When I contacted cutomer service, they said it's not availabl. I told them to place an order and it's been 2 months they keep on saying we can't make it available. I'm not able to find it anywhere . LENOVO, PLEASE HELP.

 

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12 Posts

07-14-2020

India

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  • Message 22 of 41

Re:Charging problem in Legion Y540

2021-06-18, 5:04 AM
Contact Lenovo authorised service center. They might be helpful for you. Because in my case, they gave me a replacement of charger.
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1 Posts

06-26-2021

India

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  • Message 23 of 41

Re:Charging problem in Legion Y540

2021-06-26, 14:34 PM

I am also facing the same the same problem and I don't whether it's the problem of the port (power jack) or the ac adaptor, cause when i turn on the laptop the charging stops and when the laptop is off it gets charged also the charger is loose, it fits loosely, so i don't know what to change here, whether its the power cord or the port 

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12 Posts

07-14-2020

India

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  • Message 24 of 41

Re:Charging problem in Legion Y540

2021-06-26, 14:43 PM

It's motherboard problem. Contact your nearest service center.

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12 Posts

07-14-2020

India

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  • Message 25 of 41

Re:Charging problem in Legion Y540

2021-06-26, 15:02 PM

Dear @LenovoLegion community,

 

Please mark this problem causing in most of Legion laptops as you can see the replies. This fault can ruin the budget of any middle class family.

 

I know it's an electric device. So it's normal that this kind of problem may happens. It can be happen with any devices of any Company. But It also can be overcome.

 

I hope you will fix this issues in future models.

 

Whatever it is, I am a huge fan of Lenovo Legion and that's why still I am recommending strongly a laptop named "Legion".

 

One of your happy customer. 

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14 Posts

07-27-2021

India

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  • Message 26 of 41

Re:Charging problem in Legion Y540

2021-08-07, 8:06 AM

https://libredd.it/r/Lenovo/comments/ov0woj/lenovo_legion_charging_port_fix/

 

See the above link for repair. This really worked for me. Definitely Lenovo will say that it's not their fault but we all know what the truth is. Try the above steps you can fix the problem without even changing the charging port. (Note :- This will work only if you have a loose connection. It will not work if your port itself is damaged.)

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12 Posts

01-14-2021

United States of America

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  • Message 27 of 41

Re:Charging problem in Legion Y540

2021-09-09, 4:06 AM

I have the same problem as well. I used the laptop gently and still have the same bizarre problem. changing the socket yourself is not an easy task without frying your motherboard.

The customer service of Lenovo also is the worst possible.

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12 Posts

01-14-2021

United States of America

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  • Message 28 of 41

Re:Charging problem in Legion Y540

2021-09-13, 3:28 AM

I understood what happens for the charging port of Legion Y540 from Lenovo and why it keeps happening no matter how many times you replace the charging socket!

 

it is the problem of heat!

When the heat only escape from the back through the grids and the ports it makes the sockets soooo hot that their solders melt and become loose!

 

this is such a bad design problem that I am speechless. I wish I never had bought this laptop.

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12 Posts

07-14-2020

India

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  • Message 29 of 41

Re:Charging problem in Legion Y540

2021-09-15, 14:11 PM
Yes right
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12 Posts

01-14-2021

United States of America

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  • Message 30 of 41

Re:Charging problem in Legion Y540

2021-09-17, 15:10 PM

Here are some thermal images of the charging plug in Lenovo Y540 laptop:

Thermal image of charging port on Y540 Legion Lenovo

 

and other one:

Thermal image of charging port on Y540 Legion Lenovo 2

 

and a video of the charge socket blinking :

<blockquote class="imgur-embed-pub" lang="en" data-id="dNDjaC6"><a href="https://imgur.com/dNDjaC6">View post on imgur.com</a></blockquote><script async src="//s.imgur.com/min/embed.js" charset="utf-8"></script>

[img]https://i.imgur.com/dNDjaC6.jpg[/img

[img]https://i.imgur.com/dNDjaC6.jpg[/img]

[img]https://i.imgur.com/dNDjaC6.jpg[/img]

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