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11 Posts

04-02-2018

Germany

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Crisis Code For BIOS Recovery Y740?

2021-02-07, 14:21 PM

Hello,

 

The bios update failed on the downgrade from 1.11 to 1.10 on Legion Y740 15 inch with RT 2060, which system said sent successful but then on next restart it complained about boot failure and later in next restarts even fail to give display.

 

I request lenovo representative here to provide the method and crisis code for the same laptop so I can start recovering / resetting it. It's not our fault that bios fails when it should not, if failure was expected there should have been warning about it by lenovo update Software and it should have not said it was successful.

 

My laptop is not under warranty and here is no service center in my country for the same. Moreover there is lockdown so even local shops are not open. HP and other companies are helping for recovering failed bios update and Crisis Code so I request lenovo to do same and release this information alongwith with a procedure.

 

Thank you!

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11 Posts

04-02-2018

Germany

20 Signins

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  • Posts: 11
  • Registered: ‎04-02-2018
  • Location: Germany
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  • Message 2 of 7

Re:Crisis Code For BIOS Recovery Y740?

2021-02-07, 16:51 PM

I'm outside United States. I'm in Germany and there is no support for Legion Y740. I'm asking how to solve a problem in which lenovo bios update says it updated the bios successfully but in next reboot it does not boot. This is not the fault of mine, lenovo software corrupted my laptop bios even after saying it was successful.

 

Please provide me all the possible solutions you have, ask your technical team if you have to. Give me email of email of any technical team member if possible. I have no other way to get it fix in Germany.

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7186 Posts

06-27-2008

United States of America

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  • Message 3 of 7

Re:Crisis Code For BIOS Recovery Y740?

2021-02-07, 17:53 PM

Moderator comment: Spam post removed from this thread. For the protection of all community members, please do not respond to unsolicited requests to call unverified toll-free telephone numbers. (NateS)


Community GuidelinesPrivate MessagingENDEESPTRUUACZ-SKTRMoto
Requests for individual support are not answered. If a post solves your issue, please mark it.

I am not a Lenovo employee

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12 Posts

02-10-2021

Viet Nam

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  • Location: Viet Nam
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  • Message 4 of 7

Re:Crisis Code For BIOS Recovery Y740?

2021-02-12, 10:48 AM

I'm in the same situation and from what I have read, Lenovo sent the Yoga C740 BIOS to Y740. That's ... such nothing to say....

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11 Posts

04-02-2018

Germany

20 Signins

292 Page Views

  • Posts: 11
  • Registered: ‎04-02-2018
  • Location: Germany
  • Views: 292
  • Message 5 of 7

Re:Crisis Code For BIOS Recovery Y740?

2021-02-15, 8:31 AM

I don't think lenovo will provide any solution, the number of people affected by this bios problem are growing every day.

 

This is my last lenovo laptop, I'll not purchase from lenovo again.

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11 Posts

02-12-2021

United Arab Emirates

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  • Message 6 of 7

Re:Crisis Code For BIOS Recovery Y740?

2021-02-15, 10:10 AM

We are in the same boat. I went to the showroom where I bought this laptop for repair and they told me to go to the Lenovo service center which was closed because of Friday and that same day was the last day of that warranty period lol what a pain and waste of time. Maybe they will charge me for the repair and replacement of some parts or mobo. I know it will take more than 1 month to get this laptop back. once I get it back I'm gonna sell it ASAP. Never update the bios from Lenovo as soon as it released, always research first. :D

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2 Posts

04-17-2021

United States of America

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  • Registered: ‎04-17-2021
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  • Message 7 of 7

Re:Crisis Code For BIOS Recovery Y740?

2021-04-17, 3:09 AM

Any fix available for this? I have the same problem. Thanks

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