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10-17-2018

PH

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Dolby Audio problems (Lenovo Legion Y520)

2019-05-01, 16:31 PM

I have recently resetted my laptop for use and when I installed the Audio Driver, it says "Both dolby atmos driver and api need to be installed fix". I never had this problem before. This just happened.

 

I did everything I could to dix this problem like uninstalling drivers in the Device Manager and in the Control Panel. I even went as far as resetting the laptop one more time to see if it is just a problem when I reset the laptop. Anymore ideas how to fix this?

 

 

 

 

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157 Posts

06-02-2017

DE

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Re: Dolby Audio problems (Lenovo Legion Y520)

2019-05-01, 17:07 PM

So, I find out what kind of... .

I download an older audio driver from here:

https://download.lenovo.com/supportdata/driver.html?id=DS120220&l=en

 

So I deinstall the audio driver (Realtek Audio_6.0.1.8555) and install the old one(6.0.1.8023_W...) .

So now I go to c:\drivers\audio\source\DAX2\x64\dax2api 

I install it and now the equalizer is back.

 

The audio driver Realtek Audio_6.0.1.8555 does not have the DAX2 Folder, there is a DAX3 folder that may the problem

I Y520ikbn 7300HQ I GTX 1050 Ti 2GB I 16GB RAM I SSD´s I

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3 Posts

10-17-2018

PH

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Re: Dolby Audio problems (Lenovo Legion Y520)

2019-05-02, 3:45 AM
Holy crap you are a life saver. It never occurred to me that I have to install an older driver instead of the new one.
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2 Posts

09-13-2019

TR

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Re: Dolby Audio problems (Lenovo Legion Y520)

2019-09-13, 14:14 PM
Your link leads me to the Realtek Audio_6.0.1.8555 driver. I can't find the 6.0.1.8023 version. I reset my laptop and now i can't install dolby and stereo sounds **bleep**ty when playing games. Any more ideas how to find it?
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259 Posts

08-21-2016

US

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Re: Dolby Audio problems (Lenovo Legion Y520)

2019-09-14, 1:27 AM

Guys, you are not really limited to old drivers, just need one with the right customization, in this particular case making sure that DAX2 API is installed together with the driver: if it is, you should see the following in Control Panel → Programs:

 

Here is the link to a mirror with the most recent drivers (they are cumbersome to download directly from Realtek):

https://github.com/alanfox2000/realtek-hda-release/releases

 

This recent driver should install with the DAX2 API: https://github.com/alanfox2000/realtek-hda-release/releases/download/6.0.8773.1/8773_FF04_PG473_Win10_RS3_RS4_RS5_19H1_Win7_WHQL.zip

 

You can then install the app separately from setup file that came with the older drivers, or also get a newer one from another source.

 

Tell Lenovo the Y700 needs a better boot logo here
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2 Posts

09-13-2019

TR

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Re: Dolby Audio problems (Lenovo Legion Y520)

2019-09-14, 16:11 PM
Tried it. Nothing changed I have dolby audio x2 api installed in my pc but just visual i can't run it. It used be on taskbar and I was using it. I don't know what to do I don't even know what's the problem. Sound is tucked up.
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10 Posts

07-26-2015

Los Angeles, California, USA

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Re:Dolby Audio problems (Lenovo Legion Y520)

2020-04-20, 20:17 PM

I'm sorry to bring this old thread back but I think the proper procedure of installing Dolby DAX2 API & APP should be in THIS order:

 

  1. install dax2_api_release_x64.msi
  2. run UpdateDax2Db.exe (this part is crucial as some users may have missed doing this part)
  3. install dax2_app_release_x64.msi


edit - the newer Dolby DAX3 apps don't work with Legion Y520 - DAX3 is for Y720 & higher


 

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