English Community

Re: Frequent BSOD on Y530

Hello all, I had a lot of BSOD's in the last few weeks. Last two days had 4 per day and it is getting enoying.

 

The machine is around 2 months old now and has the following specs:
- Lenovo Legion Y530-15ICCH 81FV
- i7-8750H, GTX1050, 1x 8GB Ram, 128GB SSD, 1TB HDD.
- Windows 10 Home 1803, Build 17134.376, 64-bit

 

Due to some weird problem, every bsod removes the previous mini-dump files.
I found this out too late so I only have the last one (which is attached in a zip file).

Checking the pictures I made, I can see how it all started. The following BSOD codes have occurred before (in order):
fltmgr.sys system_thread_exception_not_handled (Only first two times)
MEMORY_MANAGEMENT (couple of times)
FAULTY_HARDWARE_CORRUPTED_PAGE (Many times)


The stopcode for the last BSOD was: 0x0000012b (0xc00002c4, 0x00000d8a, 0x30a8c250, 0x42de9000) caused by ntoskrnl.exe

 

What I did to determine the cause and to fix it (but failed):

  • Run memcheck86. This returned zero errors after 2 hours and 50 min check and passed all tests.
  • Reseated the ram (some posts mentioned it before, after that runned memcheck again).
  • Updated (and even reinstall) all possible drivers like:
    • intel integrated graphics (updated through Lenovo Vantage)
    • chipset drivers (Downloaded from the website of Lenovo)
    • nvidia videocard etc (Downloaded through nvidia experience)

Also have a lot of warnings and erros in the windows event log like:

  • Dump file creation failed due to error during dump creation.
  • The driver \Driver\WUDFRd failed to load for the device ACPI\INT3400\2&daba3ff&2.
  • The driver \Driver\WUDFRd failed to load for the device ROOT\SYSTEM\0001.

The BSOD's come completely random but it feels like when there are a lot of programs open the chances are higher to trigger.
Can it be a faulty ram module? Or is it the videocard or possible the driver of the videocard?

 

0
0
Solution

Re: Frequent BSOD on Y530

Ok, I think I finally found what is causing all the BSOD's...

 

I currently use some software that needs a small USB dongle to work. But due to the fact that I need all USB type A ports for USB 3.0 Camera's on my laptop, I use a USB-C to USB-A 3.1 converter. This converter was around 2 dollar from China and I can't find any certification of this anywhere so I guess it has no USB-C certification.

 

I re-installed windows based on advice from the Lenovo techsupport. During reinstalling I used my personal laptop (A Razer Blade 14 4k, GTX1060) and used the same setup, also with the USB-C converter. After 1 hour of using my personal laptop I got exactly the same BSOD I've never seen on that laptop.

 

Now after testing the converter back in the lenovo laptop with the clean windows and after 2 hours I got a BSOD. So this converter is going in the bin...

0
0

Was this solution helpful?

Your feedback helps us improve!
Replies

Frequent BSOD on Y530

Re: Frequent BSOD on Y530

Do you use KIS ? It may be the fault

 

https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/bug-check-code-0x0000012b-bsod/22c5f0ed-75cd-4937-baba-3855e039920e

 

https://ugetfix.com/ask/how-to-fix-0x0000012b-bsod-on-windows-10/

0
0

Re: Frequent BSOD on Y530

If you mean "Kaspersky Internet Security" with KIS, I do not have that installed. I'm just using Windows defender.

What I did notice is that my ram is constantly running at 80 to 90% full because I always have Visual Studio, Halcon and Power BI open.
0
0

Re: Frequent BSOD on Y530

After reseating the RAM I didn't had a BSOD for 2 days. But now the BSOD's are comming back and sometimes even 3 a day. I added the mini-dump files of some of them.

 

I hope someone can help me with this.

 

Or should I contact Lenovo directly to ask for a repair or replacement?

0
0
Solution

Re: Frequent BSOD on Y530

Ok, I think I finally found what is causing all the BSOD's...

 

I currently use some software that needs a small USB dongle to work. But due to the fact that I need all USB type A ports for USB 3.0 Camera's on my laptop, I use a USB-C to USB-A 3.1 converter. This converter was around 2 dollar from China and I can't find any certification of this anywhere so I guess it has no USB-C certification.

 

I re-installed windows based on advice from the Lenovo techsupport. During reinstalling I used my personal laptop (A Razer Blade 14 4k, GTX1060) and used the same setup, also with the USB-C converter. After 1 hour of using my personal laptop I got exactly the same BSOD I've never seen on that laptop.

 

Now after testing the converter back in the lenovo laptop with the clean windows and after 2 hours I got a BSOD. So this converter is going in the bin...

0
0

Was this solution helpful?

Your feedback helps us improve!

Identify Your Device

OR

Don't want to provide your serial number? You can also Browse by product

Find your Device

Problem solved or need help? Click here.