03-21-2017 03:59 PM
Recently when I try to play any games on my PC, I get about ten minutes of play before my entire screen freezes, and I recieve the following error message (worth noting is that I can rarely actually get to the error message; most times once my game crashes I recieve a notification sound- if I ctrl+alt+delete out I can attempt to open the task manager, but return to only a black screen).
"DirectX function "Dx11renderer::tryMap" failed with DXGI_ERROR_DEVICE_REMOVED ("The video cardhas been physically removed from the system, or a driver upgrade for the video card has occured."). GPU: "NVIDIA GeForce GTX 960M", Driver 37878. This error is usually caused by the graphics card crashing; try installing the latest drivers. Also, make sure you have a supported graphics card with at least 512MB."
I first attempted to update drivers as suggested, but at the moment I first recieved the error the drivers were up to date (I've updated since as well), but the error is persistant. I then uninstalled the graphics drivers and went back from oldest to newest to no avail. Lastly, I completely reformatted my pc to factory setting, then updated again and am still recieving the error. Up until a few months agao I could play Dragon Age: Inquisition on ultra with absolutely no problems. The error is most persistant with the newly released Mass Effect: Anromeda, even with everything set to the lowest settings.
03-21-2017 07:29 PM
To make sure there's no issues with the hardware, can I get you to download Furmark and run the GPU stress test with default values?
Your GPU should level out in the low to mid 80s, and the driver shouldn't crash.
03-22-2017 12:15 PM
Are you running this driver?