12-31-2018 03:53 AM
I'm currently in Win 10 v1709 (build 16299.251) everything is working fine except raw input mouse problem in old games (fixed in 1803)
But in "every newer version above 1709" my laptop gets hard freeze randomly without any sign of anything wrong (drivers bios ETC everything is function and fine)
I've tried everything (clean installation of any new version of windows) with no luck, so inevitably I have to stick with 1709 until god knows when this issue will get a workaround by Microsoft insiders.
Is there anyone have the same issue like me ?
any reply to my issue would be appreciate.
Solved! Go to Solution.
02-11-2019 01:33 AM
This hard freezing problem happened when you are using your PC or when idling/sleep/screen off/locked?
Which ACPI driver you uninstalled? Is it this one?
02-11-2019 07:00 AM
Yes i think this is the one
(even updating it through device manager still causes freeze)
This driver was causing much problems like:
1.laptop in IDLE mode HARD freezes
2.ALT+TAB from games cause HARD freezes
3.browsing and watching videos or listening to music=HARD freezes
and much more weird problems that i can't say.
now without it my laptop works like a charm
i've downloaded the driver from my laptop's driver section
driver release date is for 2016 and it only works with below 1709 version of windows without problem
It's in the power management
here is the link:
02-22-2019 06:47 AM
Tested the new driver update and installed it from safe mode and it fixed the issue on windows 10 v1809
Energy Manager Driver with Yoga Mode Control-178 179(FIXED)
Energy Manager Driver with Yoga Mode Control-190 191 (FIXED)
02-24-2019 08:51 AM
What a shame!
unfortunately the freezing back last night with 190-191 after 3 days so that didn't fixed the problem but it last longer than before
So currently i uninstalled the acpi driver and prevented the system from installing it via group policy editor and this fixed the problem completely
here is the steps:
2.this adress: administrative templates>system>device installation>device installation restrictions>prevent installation of devices that match any of these device IDs
3.go to device manager
4.open the unknown device
5.in details copy the hardware IDs
should be like this:
inter these IDs in "Show" section of restrictions and you good to go
03-26-2019 09:52 AM
for me i can clearly say "YES"
it has fixed my hole porblems with my device exactly "AFTER" deleting this particular "outdated" driver from dear lenovo
and unfortunately or fortunately it stays as an "unknown device" under device manager until someone from lenovo comes out and update or diagnose the issue in this driver
and BTW it doesn't really matter because in fact this driver is useless
its provided for lenovo softwares which i don't use any of them.
03-31-2019 05:18 PM
I contacted with Lenovo support and they replaced the motherboard and restore all my system back to factory. Upgraded to latest Windows 1809. No more freezing since then.
Could be hardware issue maybe.