12-31-2018 03:53 AM
I'm currently in Win 10 v1709 (build 16299.251) everything is working fine except raw input mouse problem in old games (fixed in 1803)
But in "every newer version above 1709" my laptop gets hard freeze randomly without any sign of anything wrong (drivers bios ETC everything is function and fine)
I've tried everything (clean installation of any new version of windows) with no luck, so inevitably I have to stick with 1709 until god knows when this issue will get a workaround by Microsoft insiders.
Is there anyone have the same issue like me ?
any reply to my issue would be appreciate.
Solved! Go to Solution.
02-11-2019 01:33 AM
This hard freezing problem happened when you are using your PC or when idling/sleep/screen off/locked?
Which ACPI driver you uninstalled? Is it this one?
02-11-2019 07:00 AM
Yes i think this is the one
(even updating it through device manager still causes freeze)
This driver was causing much problems like:
1.laptop in IDLE mode HARD freezes
2.ALT+TAB from games cause HARD freezes
3.browsing and watching videos or listening to music=HARD freezes
and much more weird problems that i can't say.
now without it my laptop works like a charm
i've downloaded the driver from my laptop's driver section
driver release date is for 2016 and it only works with below 1709 version of windows without problem
It's in the power management
here is the link: