cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
pavilac4
Paper Tape
Posts: 5
Registered: ‎01-08-2017
Location: EC
Views: 952
Message 1 of 11

Ideapad Y700 Turn on problem

When I push the shut on button, laptop starts to turn on but after 1 or 2 seconds it turn off suddenly (like a cut of energy). After that, laptop turns on normally and works perfect.

 

I'm worried because I think that the cut of energy could damage HDD or something else.

I tried with solution center but it shows that everything is ok

Restored system and the problem still there. I'm afraid that is a hardware problem.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 884
Message 2 of 11

Re: Ideapad Y700 Turn on problem

Hi there, Pavilac          -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

You can also start by flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds.

 

Reseat the memory modules. Or remove the modules and try various combinations.

 

What are boot options?  (Legacy vs. uefi) boot order?  I don't have a Y700 to look at, but in the bios, there may be an option for rapid boot.  Turn it off.

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

pavilac4
Paper Tape
Posts: 5
Registered: ‎01-08-2017
Location: EC
Views: 872
Message 3 of 11

Re: Ideapad Y700 Turn on problem

Hi Shashi,

 

To disconnect battery, I'll need to open the back panel, Im afraid that doing this will avoid my warranty. 

 

I attached an image with my boot options. I'll try with slow startup.

 

Thank you

 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 855
Message 4 of 11

Re: Ideapad Y700 Turn on problem

Did you try disabling fast boot?

 

Update us how it goes.

 

 

 

 

           

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution

pavilac4
Paper Tape
Posts: 5
Registered: ‎01-08-2017
Location: EC
Views: 846
Message 5 of 11

Re: Ideapad Y700 Turn on problem

Yes. It did't work
Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 845
Message 6 of 11

Re: Ideapad Y700 Turn on problem

This could be a hardware issue. Hence I would recommend contacting Lenovo service centres and applying the normal phone techniques to get it replaced promptly or assist you further.

 

Schedule a Call-back for faster support

English 24 hours a day 7 days/week 

During business hours, you may also engage with live chat support.

 

Update us how it goes.          

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

pavilac4
Paper Tape
Posts: 5
Registered: ‎01-08-2017
Location: EC
Views: 833
Message 7 of 11

Re: Ideapad Y700 Turn on problem

Since I live in Ecuador, its difficult to send the laptop to US. I'll try to flush static first. Any advice?

Lenovo Technology Partner
Posts: 570
Registered: ‎07-07-2014
Location: PH
Views: 831
Message 8 of 11

Re: Ideapad Y700 Turn on problem

Hi pavilac4,

 

It's possible that there's something internallly that's shorting the power (from my experience, the unit should start right away after pressing the power button).

 

Just to verify, when you said the laptop turns off suddenly, do you mean the power light indicator is cutting out after 1-2secs?

 

Also, does this happen while running on battery or plugged-in?

 

One thing that you can try is to reset the BIOS, you can do this by pressing the NOVO buttong then selecting BIOS setup. Inside the BIOS press FN + F9 then selecet yes, then press FN + F10 to save and exit. You may also want to update the BIOS to the latest.


Let us know how it goes.

 

Cheers,

Did someone help you today? Press the star on the left to thank them with a Kudos!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"
pavilac4
Paper Tape
Posts: 5
Registered: ‎01-08-2017
Location: EC
Views: 826
Message 9 of 11

Re: Ideapad Y700 Turn on problem

Hi jamdy17,

 

After pressing the power button, the laptop begin to start, but after 1-2 secs, it turns off. The power light indicator turn off, screen goes black, there is a sound(the same that sound when laptop is turned on and you keep pushed power button some seconds), I think is caused by the HDD or fans.

 

It happen just with battery and also when it's with AC

 

Yesterday, I updated bios(it changed start lenovo logo), it did't solve the problem

 

Thank you,

JF92
Paper Tape
Posts: 3
Registered: ‎01-20-2018
Location: EC
Views: 469
Message 10 of 11

Re: Ideapad Y700 Turn on problem

Hola pavilac4 lograste solucionar el problema? estoy teniendo el mismo inconveniente con mi y700...

Check out current deals!


Shop current deals

Top Kudoed Authors