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Slumb
Paper Tape
Posts: 4
Location: NL
Views: 988
Message 1 of 7

Ideapad y700 restart after seeing the lenovo logo

In order the remove viruses I restored my laptop to favtory settings. But when my laptop was trying to install windows again it was stuck at 10%. And after a while it said there was an error. And asked if I want to restart the laptop. So I did. But when it starts now it shows up the lenovo logo and then it goes black en then the logo shows up again. This keeps going. I can go in the bios setup by pressing 'F2'. Does anyone know how I can fix this? Help is needed. 

Support Specialist
Posts: 6,580
Location: PH
Views: 964
Message 2 of 7

Re: Ideapad y700 restart after seeing the lenovo logo

Hi Slumb , 

 

Welcome to the Community Forums.

 

Try shutting it down again and turnon using the Novo Button. 

If it shows the Novo Menu , choose BIOS Set up and access the exit tab to load defaults then save and exit. Else if same loop remove the harddrive and use the Novo button again.

 

Update us how it goes.

 

Regards



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Slumb
Paper Tape
Posts: 4
Location: NL
Views: 959
Message 3 of 7

Re: Ideapad y700 restart after seeing the lenovo logo


@spidey101 wrote:

Hi @Slumb , 

 

Welcome to the Community Forums.

 

Try shutting it down again and turnon using the Novo Button. 

If it shows the Novo Menu , choose BIOS Set up and access the exit tab to load defaults then save and exit. Else if same loop remove the harddrive and use the Novo button again.

 

Update us how it goes.

 

Regards


 

Hello spidey101,

 

The BIOS set up didn't work. I tried it before. But is it a possibility to use the 'System Recovery'? I dont care If I lose all the files. I just want the laptop to work again. 

 

(sorry for the bad English)

Support Specialist
Posts: 6,580
Location: PH
Views: 957
Message 4 of 7

Re: Ideapad y700 restart after seeing the lenovo logo

Hi Slumb , 

 

Have it connected to both battery and ac charger and fully turn off the laptop.

Use the Novo button to launch the Novo Menu and access System Recovery > One Key Recovery from initial back up. This would delete all other information and relaunch reimaging of your laptop. 

 

If this would fail (maybe corrupted drive or physical issue, then best to call in technical support specially if you have not created a recovery image before. 

 

Regards



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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Slumb
Paper Tape
Posts: 4
Location: NL
Views: 952
Message 5 of 7

Re: Ideapad y700 restart after seeing the lenovo logo

But it should work right? Without a problem? It wong "destroy" the laptop right?

Support Specialist
Posts: 6,580
Location: PH
Views: 948
Message 6 of 7

Re: Ideapad y700 restart after seeing the lenovo logo

Hi Slumb , 

 

Using One Key Recovery via Novo Button is the OEM accepted factory restore. 

This would restore the computer to the accepted defaults if there is nothing wrong physically as is the fastest way to isolate a software against a hardware issue. 

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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Slumb
Paper Tape
Posts: 4
Location: NL
Views: 933
Message 7 of 7

Re: Ideapad y700 restart after seeing the lenovo logo

This worked for me! Thanks a lot for the help!

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