08-07-2016 07:44 AM
Hi guys! So I had my Lenovo IdeaPad Y700 15ISK's Motherboard replaced due to some problems. After a month of waiting I finally got it but as I took a few looks on it, I noticed that the Serial and Product number on the lenovo Companion does not recognize it. It says Invalid serial and Invalid product number. Please how can I input it on my computer?
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08-07-2016 08:00 AM
Only dealers and services have access to the required tools. If the board was replaced by an authorized servicer, make him or her fix the problem. If it was done by someone else, take it into a dealer to load the required info.