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Thesty
Fanfold Paper
Posts: 2
Registered: ‎03-25-2017
Location: RO
Views: 1,158
Message 1 of 3

Is the "black screen of death" issue still a thing on the y700?

Looking to buy the Lenovo Y700 but i'm kinda scared of the infamous "black screen of death" issue.Is it still a thing?

Specs:

-i5-6300HQ

-GTX 960m

-8gb ram

-1 TB HDD 5400rpm

Thesty
Fanfold Paper
Posts: 2
Registered: ‎03-25-2017
Location: RO
Views: 1,115
Message 2 of 3

Re: Is the "black screen of death" issue still a thing on the y700?

Thought i would have gotten an answer by now.. Pretty bad assistance from Lenovo.

 

Mod's comment: Please be advised this is a user to user help venue.  Although Lenovo Support Specialists visit the forum, there is no guarantee they will join in on every discussion.  Also, keep in mind that today is a weekend and forum visitation is down across all the boards here.

 

Guru
Posts: 1,958
Registered: ‎02-27-2012
Location: US
Views: 1,099
Message 3 of 3

Re: Is the "black screen of death" issue still a thing on the y700?

Hi Thesty, welcome to the forums.

 

I don't know much about this issue. What it was reported on this forum thread (Lenovo Y700 error, black screen of death, no mouse, please help) was that if you experience this issue you can check this service tip. If after updating the driver, you still experience the black screen you should open a ticket to Lenovo.  Some reported that after sending the Laptop to Lenovo for repair the issue was fixed. 

 

Please check the service tip to see if the model you want to get is affected.

 

Regards












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