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42 Posts

04-30-2021

Netherlands

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It takes 30 minutes to 1 hour to open adapter options. Lenovo Legion 7 16achg6

2021-07-15, 12:11 PM

Everytime i try to open the adapter options it takes 30 minutes to an hour and even takes me out of my game because the page opened up.

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4554 Posts

04-23-2019

United States of America

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  • Message 2 of 9

Re:It takes 30 minutes to 1 hour to open adapter options. Lenovo Legion 7 16achg6

2021-07-15, 19:21 PM

Hello @rickje149,

 

Welcome to the Community Forums.

 

Just to clarify are you referring to the Network options?

Are any other options taking this long to open up?

Hope this helps.
Regards,
Jack_Lenovo1



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42 Posts

04-30-2021

Netherlands

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325 Page Views

  • Posts: 42
  • Registered: ‎04-30-2021
  • Location: Netherlands
  • Views: 325
  • Message 3 of 9

Re:It takes 30 minutes to 1 hour to open adapter options. Lenovo Legion 7 16achg6

2021-07-16, 9:49 AM

Yes i am referring to the network options, the adapter options take 30 minutes to an hour to load and will even force me back into windows whenever im playing a game.

 

 

I do have more issues like this.

1. When i start up my laptop, sometimes randomly the wifi & ethernet doesn't want to connect until i restart my laptop.

 

2. When i start up my laptop, sometimes the screen brightness is stuck at the brightest setting and will not listen to the windows brightness changes, this is also fixed by restarting my laptop.

 

3. I have noticed that each time i open up my laptop when its on, the screen stays extremely dark for a really long time. On my old laptop it used to instantly light up when i opened it even a tiny bit, which is way better and faster.

 

4. The trackpad gets completely bricked when you enabled the "Disable trackpad when external mouse is inserted" option in windows, it will cause the trackpad to be disabled at all times even when there is no external mouse inserted.

 

 

I used to not have any issues with opening the adapter options so this must be happening since i updated my laptop to the latest version using the drivers from the product support site.

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42 Posts

04-30-2021

Netherlands

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  • Posts: 42
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  • Message 4 of 9

Re:It takes 30 minutes to 1 hour to open adapter options. Lenovo Legion 7 16achg6

2021-07-19, 17:42 PM

Can i get an update on whether these issues will be fixed or what could be causing them?

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4554 Posts

04-23-2019

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  • Message 5 of 9

Re:It takes 30 minutes to 1 hour to open adapter options. Lenovo Legion 7 16achg6

2021-07-20, 22:17 PM

Hello @rickje149,

 

Sorry for the late reply.

 

I'll try to check this internally however have you tried rolling back the network driver update to see if that resolves the issue?

 

Regards,

Jack_Lenovo1



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42 Posts

04-30-2021

Netherlands

46 Signins

325 Page Views

  • Posts: 42
  • Registered: ‎04-30-2021
  • Location: Netherlands
  • Views: 325
  • Message 6 of 9

Re:It takes 30 minutes to 1 hour to open adapter options. Lenovo Legion 7 16achg6

2021-07-20, 22:19 PM

Do you have a link to an update version i can roll back to?

 

I can only see the latest versions on the support page.

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42 Posts

04-30-2021

Netherlands

46 Signins

325 Page Views

  • Posts: 42
  • Registered: ‎04-30-2021
  • Location: Netherlands
  • Views: 325
  • Message 7 of 9

Re:It takes 30 minutes to 1 hour to open adapter options. Lenovo Legion 7 16achg6

2021-07-25, 23:29 PM

Can i get an update on this?

 

I have just experienced an issue where my wifi would just not connect.

I eventually disabled my wifi and re-enabled it, in windows it showed i was connected yet somehow nothing would load, no page NOTHING.

 

Because of this i wanted to change my adapter settings to see if it would solve the issue, but this also takes 30 minutes to load!

 

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42 Posts

04-30-2021

Netherlands

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325 Page Views

  • Posts: 42
  • Registered: ‎04-30-2021
  • Location: Netherlands
  • Views: 325
  • Message 8 of 9

Re:It takes 30 minutes to 1 hour to open adapter options. Lenovo Legion 7 16achg6

2021-08-02, 16:59 PM
I am still having this issue, can i get an update to this?
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4554 Posts

04-23-2019

United States of America

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  • Message 9 of 9

Re:It takes 30 minutes to 1 hour to open adapter options. Lenovo Legion 7 16achg6

2021-08-04, 15:55 PM

Hello @rickje149,

 

Sorry for the late reply.

 

Can you try running diagnostics and try using other networks to see if the issue is still present?

You can download the Lenovo Diagnostic app here: https://support.lenovo.com/uk/en/solutions/ht506581-lenovo-diagnostic-solutions-downloads

 

Try to back up your files and see if using the OEM image version would help specially if the diagnostics passed/ This would isolate hardware against software issue.

Here's the link for the recovery image: https://support.lenovo.com/us/en/solutions/ht103653-lenovo-digital-download-recovery-service-ddrs-download-the-files-needed-to-create-a-lenovo-usb-recovery-key

 

Regards,

Jack_Lenovo1



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