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ibarracereno
Blue Screen Again
Posts: 4
Registered: ‎09-21-2016
Location: PH
Views: 6,664
Message 1 of 5

LENOVO Y700 TOUCH SCREEN NOT WORKING

HELLO FRIENDS. i really need your help. i just bought and unboxed my lenovo Y700. but as i try to click the screen with my fingers the touch screen features wont work. what do i need to do.. please help.

Sr Support Specialist
Posts: 9,538
Registered: ‎11-30-2015
Location: PH
Views: 6,632
Message 2 of 5

Re: LENOVO Y700 TOUCH SCREEN NOT WORKING

Hi ibarracereno , 

 

Welcome to the Community Forums.

 

Would you have the Machine Number? Check on the machine number from the sticker or check it from here , just keep your serial number confidential. 

 

Similar to this discusion for y700 , offered product specifications with touch and non touch variants. 

You may also try to go to the BIOS and reload defaults F9 either using the Novo Button or FN + F2 on restart. Then save and exit F10.

 

Check the device manager to show all hidden device and look for HID compliant touch screen under Human Interface Device. Verify that it is enabled and try to right click and perform drivers update and restart.

 

If the same then try to uninstall the same HID compliant touch screen driver and restart to refresh.

Apply all needed Windows Update as needed.

 

Update us how things go.

 

Regards



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ibarracereno
Blue Screen Again
Posts: 4
Registered: ‎09-21-2016
Location: PH
Views: 6,619
Message 3 of 5

Re: LENOVO Y700 TOUCH SCREEN NOT WORKING

im sorry im too dumb with computer stuffs, i guess this laptop aint touch screen hehe

Sr Support Specialist
Posts: 9,538
Registered: ‎11-30-2015
Location: PH
Views: 6,614
Message 4 of 5

Re: LENOVO Y700 TOUCH SCREEN NOT WORKING

Hi ibarracereno , 

 

Greetings. 

 

Y700 did came with these non touch and touch variants, and is a common query.

Using your specific machine number would also get you individual part number and detail specifications using the parts look up part page and same goes with the hardware manual.

 

Good to know that everything is sorted out as an answer to your original query. 

Please don't hesitate to visit our community at anytime.

 

Best luck to all your endeavors. 

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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EchMan
Paper Tape
Posts: 1
Registered: ‎10-01-2017
Location: JO
Views: 4,238
Message 5 of 5

Re: LENOVO Y700 TOUCH SCREEN NOT WORKING

hi dear

 

my laptop is lenovo Y700-15ISK (ideapad) and the screen in broken , i wantto buy a new screen but i dont know the screen is touch or non touch because the screen Pin for touch screen is different from screen Pin for non touch screen , how i can know the screen is touch or not ???

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