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08-15-2020

EC

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Laptop Lenovo Ideapad Gaming 3 new with no power no charge issue

2020-08-15, 7:45 AM

im from ecuador, i hav bought lenovo ideapad gaming 3 new from ebay, my cousin travelled from USA to ECUADOR and he gave me the laptop, i have power on, it comes to update, complete update of windows, i have power off, return to my office i tryed to power on the laptop but it dowsnt, is a blame that Lenovo doesn add international warranty for laptops, i have no way to return it to USA fora change by warranty but laptop doesn tunrs on and not charge too, what can i do, y have a $670 laptop that doesn work, and the personal form whatsapp support doesn helped me

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724 Posts

03-11-2020

NO

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Re:Laptop Lenovo Ideapad Gaming 3 new with no power no charge issue

2020-08-20, 9:59 AM

Hi,

 

Welcome to the Lenovo forum community!

 

 

Please try the following:

Disconnect the charger from the laptop, and the wall.  

Make sure the laptop is powered off, then press and hold the power button for 60 seconds.

Reconnect the charger to the laptop, then the wall.

Now try to start your computer.



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5 Posts

09-15-2020

GB

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Re:Laptop Lenovo Ideapad Gaming 3 new with no power no charge issue

2020-09-15, 14:00 PM

In this Lenovo series have some issue but don't wary here is the solutions of this problem https://support.lenovo.com/uk/en/solutions/ht500020

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