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2 Posts

08-08-2021

Sweden

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Legion 5 15ACH6H Backlight problems

2021-08-08, 19:55 PM

Hello, i just got myself a new Legion 5 15ACH6H with Ryzen™ 5 5600H & GeForce RTX 3060

 

After 3 days of use the keyboard backlight stopped working, i have tried all things that lenovos website suggests and also the things in an old thread here on this forum.

 

Does anybody have a solution? im super happy with the computer but it sucks that this happens already?

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4922 Posts

04-23-2019

United States of America

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Re:Legion 5 15ACH6H Backlight problems

2021-08-09, 11:23 AM

Hello @infov,

 

Welcome to the Community Forums.

 

Kindly try updating the machine to the latest BIOS if you haven't already tried that.

You can download it using this link (please note that you may have to enter your serial number in order to get the right file): https://pcsupport.lenovo.com/uk/en/products/laptops-and-netbooks/legion-series/legion-5-15ach6h/downloads/driver-list/component?name=BIOS%2FUEFI

 

Keeping the device on most updated drivers should fix any issues you currently have.


Regards,

Jack_Lenovo1



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299 Posts

08-27-2016

Greece

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Legion 5 15ACH6H Backlight problems

2021-08-09, 11:25 AM
If all the suggestions don't work, i would recommend to send it in for a warranty claim

I am a volunteer in this forum and also a lenovo user. If i helped you, click on the kudos button!

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2 Posts

08-08-2021

Sweden

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Re:Legion 5 15ACH6H Backlight problems

2021-08-09, 14:29 PM

i have done that, does not work..

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