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1 Posts

10-20-2020

India

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Re:Legion 5i Backlit Keyboard problem

2020-10-20, 18:25 PM

I recently purchased legion 5i (i5 with 10 gen), only 3 days have past and its keyboard backlight started malfunctioning. I have to restart it evry time it stops working. It is really very enoying 

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8986 Posts

08-17-2015

Slovakia

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Re:Legion 5-15ARH05 Backlit Keyboard problem

2020-10-21, 13:43 PM

@ pm007 wrote:
 

Hello, beside the Backlit problem now I am experianceing something very new, my Fn key does not work, fnLock is stuck at fn+ESC does not work at all! I can not also turn it off from the Lenovo Vantage, !

 

Hi all,

 

our engineers tried to reproduce this behavior which is being reported after the EUCN22WW BIOS release, but with Windows 10 v1909, v2004 and v2010 they couldn't trigger the symptom. The machine was running with all the latest drivers from our support site. Are you still seeing this symptom? Does FN+ESC still not trigger the FN Lock as its supposed to?

 

Best regards,

 

Juraj
German, Czech & Slovak Community Lead


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8986 Posts

08-17-2015

Slovakia

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Re:Legion 5-15ARH05 Backlit Keyboard problem

2020-10-21, 19:15 PM

Hi all,

 

one user just confirmed to me in the German community that updating the latest chipset driver has fixed the FN-lock issue for him. The driver was released on the 11th of October, but please kindly manually review whether all the other packages are up-to-date on your system too.

 

Best regards,

 

Juraj
German, Czech & Slovak Community Lead


EN : Welcome to the Community! Have you already participated in the forum survey? Please, let us know what you like about our forum and what we can improve. We listen to your feedback!

DE : Willkommen in der Community! Hatten Sie bereits an der Foren Umfrage teilgenommen? Wir benötigen die folgenden Informationen. Wir hören zu und lesen Ihre Kommentare gerne!

CZ/SK : Vítejte v Komunitě! Už jste se zúčastnili našeho průzkumu fóra? Potřebujeme následující informace. S radostí posloucháme a čteme vaše komentáře!
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1 Posts

10-22-2020

Netherlands

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Re:Legion 5-15ARH05 Backlit Keyboard problem

2020-10-22, 6:38 AM

A quick and dirty method can be closing all lenovo processes on the background. I too had the backlight issue. I did however still notice a small flicker every once in a while when I pressed the combo. This made me think that it's either a hardware defect, but since so many people have it, I highly doubted it. So the other thing might be a conflicting setting somewhere in Lenovo software.

 

After closing all Lenovo processes, I've tried the combination again and low and behold, the keyboard said: "Let there be light!". This is probably easier than restarting your device..

 

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1 Posts

11-06-2020

India

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Re:Legion 5-15ARH05 Backlit Keyboard problem

2020-11-06, 8:21 AM

Guys I think I have the Solution. So, I was facing a similar issue. Drivers/BIOS up to date but still the Fn light was bugged. It only turned off within Vantage software. Now, Install LenovoUtility from store and launch it. It solved the problem in my case. Cheers.

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1 Posts

11-17-2020

India

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Re:Legion 5-15ARH05 Backlit Keyboard problem

2020-11-17, 19:51 PM

This is a major concern , bought the laptop quite recently , not even a week ago !!!! 

The back light of keyboard doesn't works when put to sleep ...and after re login .

I have to shut it down every time

I hope you have pretty decent after sale services !

This is my first lenovo product , could be last . 

As the price is quite hefty ! I hope so does the service . thanku

 

16056426747453692918324744572935.jpg
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9 Posts

11-20-2020

Turkey

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Re:Legion 5-15ARH05 Backlit Keyboard problem

2020-11-20, 17:38 PM

I have Legion 5 15IMH05H; my problem with the keyboard light is if I do not turn them off, fans never stop. When I turn off the keyboard lights fan stops working in the light load. I am using it in the silent mode and it never gets hot actually any need for active cooling. Also, it sits on the ventilated laptop stand.

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1 Posts

12-15-2020

Ireland

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Re:Legion 5-15ARH05 Backlit Keyboard problem

2020-12-15, 19:06 PM

Yup worked perfect for brand new laptop.woohoo

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