Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Gaming – Lenovo LegionGaming Laptops
All Forum Topics
Options

6 Posts

05-03-2021

Canada

7 Signins

30 Page Views

  • Posts: 6
  • Registered: ‎05-03-2021
  • Location: Canada
  • Views: 30
  • Message 1 of 13

Legion 5 - 15ARH05 - HDMI NOT WORKING

2021-05-03, 20:39 PM

Model: Legion 5-15ARH05 (Lenovo) - Type 82B5
Serial: xxxxx
OS: Windows 10 Pro (64)

Windows 10 up to date.

BIOS set to UEFI.

Graphics is on "Switchable" mode.

 

Ran the Lenovo "Automatic Driver Update" - no missing drivers but HDMI still not working. Please advise.

 

 

Moderator comment: Serial number(s) removed to protect member from mischief. MTM = 82B500HDCC. (NateS)

Reply
Options

42 Posts

04-29-2020

Cyprus

22 Signins

240 Page Views

  • Posts: 42
  • Registered: ‎04-29-2020
  • Location: Cyprus
  • Views: 240
  • Message 2 of 13

Re:Legion 5 - 15ARH05 - HDMI NOT WORKING

2021-05-03, 21:42 PM

Hello..!

 

First could you make sure that the cable works..? 

Then if the cable is in good order i would try to switch to discrete graphics just to make sure that its not for sure driver issue.. if nothing appears on your screen again it could be a faulty hdmi port but is it unlikely if you did not damage it accidently... 

Reply
Options

2648 Posts

04-23-2019

United States of America

551 Signins

21734 Page Views

  • Posts: 2648
  • Registered: ‎04-23-2019
  • Location: United States of America
  • Views: 21734
  • Message 3 of 13

Re:Legion 5 - 15ARH05 - HDMI NOT WORKING

2021-05-04, 3:33 AM

Hello @ideveloper,

 

Welcome to the Community Forums.

 

I believe the HDMI and other external display ports for the Legion 5 are connected to the Nvidia discrete card.

Kindly try switching from Hybrid mode to discrete only in the BIOS or in Lenovo Vantage.

Hope this helps.
Regards,
Jack_Lenovo1



Did someone help you today? Press the thumbs-up icon below to thank them.!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.


Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Options

6 Posts

05-03-2021

Canada

7 Signins

30 Page Views

  • Posts: 6
  • Registered: ‎05-03-2021
  • Location: Canada
  • Views: 30
  • Message 4 of 13

Re:Legion 5 - 15ARH05 - HDMI NOT WORKING

2021-05-04, 3:57 AM

Hi,

 

After I switch to discrete mode, the display are all pixelated (see attached pic). Is the gpu card broken?

Reply
Options

2648 Posts

04-23-2019

United States of America

551 Signins

21734 Page Views

  • Posts: 2648
  • Registered: ‎04-23-2019
  • Location: United States of America
  • Views: 21734
  • Message 5 of 13

Re:Legion 5 - 15ARH05 - HDMI NOT WORKING

2021-05-04, 5:28 AM

Hello @ideveloper,

 

Thanks for writing back.


Can you try downloading the display drivers from the support site?

You can download them here: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/legion-series/legion-5-15arh05/downloads/driver-list/component?name=Graphics%20Processing%20Units%20%28GPU%29

 

Regards,

Jack_Lenovo1



Did someone help you today? Press the thumbs-up icon below to thank them.!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.


Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Options

42 Posts

04-29-2020

Cyprus

22 Signins

240 Page Views

  • Posts: 42
  • Registered: ‎04-29-2020
  • Location: Cyprus
  • Views: 240
  • Message 6 of 13

Re:Legion 5 - 15ARH05 - HDMI NOT WORKING

2021-05-04, 12:25 PM

My friend Jack... have you seen the picture provided by the user..? He is in bios and screen is pixelated like that... it is for sure a hardware problem.. no bad driver can cause this in bios... most likely gpu memory problem...

Reply
Options

2648 Posts

04-23-2019

United States of America

551 Signins

21734 Page Views

  • Posts: 2648
  • Registered: ‎04-23-2019
  • Location: United States of America
  • Views: 21734
  • Message 7 of 13

Re:Legion 5 - 15ARH05 - HDMI NOT WORKING

2021-05-04, 13:03 PM

Hello @mikekir97,

 

Yes thanks for pointing that out.


I was able to see the photo and my next recommendation would be to contact service for this.

However it would be best to exhaust all the steps we can try before it comes to that.

 

Regards,

Jack_Lenovo1



Did someone help you today? Press the thumbs-up icon below to thank them.!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.


Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Options

6 Posts

05-03-2021

Canada

7 Signins

30 Page Views

  • Posts: 6
  • Registered: ‎05-03-2021
  • Location: Canada
  • Views: 30
  • Message 8 of 13

Re:Legion 5 - 15ARH05 - HDMI NOT WORKING

2021-05-04, 14:27 PM

Hi,

 

After installing the recommended driver (nvidia gfe driver) from Lenovo - rebooted the system and checked the device manager and it shows "problem" about the nvidia geforce 1650 (see attached pic).

I didn't go to bios and switch to "discrete" mode because I suspect it will turn to pixelated screen again.

Please advise for further instructions.

Reply
Options

42 Posts

04-29-2020

Cyprus

22 Signins

240 Page Views

  • Posts: 42
  • Registered: ‎04-29-2020
  • Location: Cyprus
  • Views: 240
  • Message 9 of 13

Re:Legion 5 - 15ARH05 - HDMI NOT WORKING

2021-05-04, 17:15 PM

Interesting.. if you uninstall the driver right there then let windows take care of it then install drivers directly from nvidia what happens..?

Reply
Options

6 Posts

05-03-2021

Canada

7 Signins

30 Page Views

  • Posts: 6
  • Registered: ‎05-03-2021
  • Location: Canada
  • Views: 30
  • Message 10 of 13

Re:Legion 5 - 15ARH05 - HDMI NOT WORKING

2021-05-04, 17:20 PM

The windows 10 system update will get the missing driver and the nvidia geforce will show no "!" icon indicator.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms