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02-23-2021

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Legion 5-15ARH05H Laptop - Video distortion using chrome and firefox

2021-02-23, 13:43 PM

Hi,

 

My laptop seems to have a problem when watching YouTube video using chrome and Firefox. Not always, but a lot of times there will be some distortions in the video occurring randomly. If I was to rewind the video, the distortion could disappear or appear in a different form even at the same timestamp. Btw, this doesn't happen in Microsoft Edge, I haven't tried any other browser. It also doesn't happen for videos I downloaded. Gaming at max settings is fine as well (dota 2, the witcher 3, apex legends) , so I don't think it would be gpu related but I'm not sure. Passed all hardware scan using lenovo vantage tool.

 

Anyone can help me here? below is an example of the problem. Thanks in advance!

 

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1583 Posts

04-23-2019

United States of America

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Re:Legion 5-15ARH05H Laptop - Video distortion using chrome and firefox

2021-02-23, 14:48 PM

Hello @Avlant,

 

Welcome to the Community Forums.

 

Since the issue is not happening while using the Microsoft edge browser then you might find luck by disabling the Hardware acceleration feature in Google Chrome or possibly try reinstalling the browser if you haven't tried that already.


Hope this helps.
Regards,
Jack_Lenovo1



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2 Posts

02-23-2021

Indonesia

5 Signins

25 Page Views

  • Posts: 2
  • Registered: ‎02-23-2021
  • Location: Indonesia
  • Views: 25
  • Message 3 of 3

Re:Legion 5-15ARH05H Laptop - Video distortion using chrome and firefox

2021-02-23, 15:04 PM
I have tried both hardware acceleration off and reinstalling. no luck yet unfortunately, let me know if you have any other suggestions
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