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2 Posts

04-08-2021

Italy

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Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-04-08, 15:16 PM

Hi,

 

recording the screen with any application on my Legion 5 Pro doesn't work. For example in OBS I get the error I mentioned in the subject. It seems to be a problem with the NVENC. Does anyone else have this problem and has been able to fix it?

 

Cheers

 

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2217 Posts

04-23-2019

United States of America

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Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-04-08, 16:39 PM

Hello @Haenir,

 

Welcome to the Community Forums.

 

I checked the error message online and it seems this is fixable by changing the settings in the program you're using.

Kindly try running a search for the error code and it should show you a video on how to fix it.

Hope this helps.
Regards,
Jack_Lenovo1



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2 Posts

04-08-2021

Italy

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Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-04-11, 13:33 PM

Hello, I've tried but it is evident that the error is with the laptop. Also because I can't record my screen with any software, such as Geforce Experience, Overwolf or Xbox Game Bar.

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1 Posts

04-14-2021

Germany

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Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-04-14, 14:59 PM

I am having the same issue right now. I can't use any application that uses NVENC to record videos (e.g. OBS, Nvidia Geforce Experience). According to this nvidia forum thread this is a Lenovo related issue https://www.nvidia.com/en-us/geforce/forums/discover/442631/shadowplay-crashes-consistently-will-not-begin-rec/

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