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4 Posts

07-16-2021

Germany

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  • Message 91 of 205

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-07-19, 8:39 AM

Sent a request (hint?) to german technews-website (+ print magazine) www.heise.de to cover the story on their plattform as well. let's get as much attention on this topic as possible. 

 

edit: just opened a support request with lenovo as well. please everybody do the same and request support for our defective units (and it's nothing but an obvious defect).

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11 Posts

10-16-2020

United States Minor Outlying Islands

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  • Message 92 of 205

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-07-19, 10:17 AM

Well done. I sent a cover request to ComputerBase and a few other magazines.

 

Don't forget to submit a report to Verbraucherzentrale and keep asking Lenovo Support for a fix, swap or refund. This is actually fraud.

 

Here're some benchnarks showing how much performance creators are losing because Nvidia NVENC encoding acceleration is missing in Lenovo Legion laptops: up to 80%

Screenshot_20210719-001207_YouTube Vanced.jpg Screenshot_20210719-004918_YouTube Vanced.jpg Screenshot_20210719-005301_YouTube Vanced.jpg Screenshot_20210719-010035_YouTube Vanced.jpg
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3 Posts

07-18-2021

Germany

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  • Message 93 of 205

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-07-19, 12:10 PM

Maybe it would help if someone reading this who's NVENC works gives us a BIOS-dump, that we can install.

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1 Posts

07-19-2021

Germany

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  • Message 94 of 205

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-07-19, 16:55 PM

Joining this sad list of users, 

 

German support chat acknowledged the issue but blamed NVIDIA. Even today's driver update by NVIDIA did not change the fact that it's disabled by vBios. 
An otherwise splendid laptop is being bugged by this… it's maddening. 

Hope to see community effort on custom bios or better, Lenovo reacting to it soon.

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48 Posts

05-01-2018

Czech Republic

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  • Message 95 of 205

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-07-19, 16:58 PM

We already tries this. It doesn't work. BIOS images are NOT region specific, the BIOS image must be picking up the location tag from somewhere (maybe the EC) and disabling H264 that way.

 

 

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48 Posts

05-01-2018

Czech Republic

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  • Message 96 of 205

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-07-19, 16:59 PM

No, this is 100% on Lenovo. It was their with Nokia that caused this

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10 Posts

07-01-2021

Pakistan

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  • Message 97 of 205

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-07-19, 17:46 PM

Instead of owing the problem and apologizing to its customers, Lenovo is misguiding people by blaming others. Hats off to such a level of professionalism.

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3 Posts

07-18-2021

Germany

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  • Message 98 of 205

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-07-19, 17:58 PM

I analyzed the BIOS with the help of a frien (because I'm a noob when it comes to modding) and we maybe found some hidden menus (some are related to (d)GPU). I can't attach files to this, so I uploaded them on mediafire.com: maybe someone else knows what to read out of them:

 

https://www.mediafire.com/file/uemw6ip39itwj90/BBB7+IFR.txt/file

 

https://www.mediafire.com/file/9e9v6h56a9gnjg2/F27F+IFR.txt/file

 

I hope, this helps.

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48 Posts

05-01-2018

Czech Republic

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  • Message 99 of 205

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-07-19, 18:06 PM

Hey, could you join us here?

 

https://discord.gg/Fqf6cAAA

 

None of us have actual BIOS modding experience

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3 Posts

07-18-2021

Germany

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  • Message 100 of 205

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-07-19, 18:15 PM
Yeah, me neither but I contacted people, who know something about that. ;) Edit: I joined the discord
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