Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Gaming – Lenovo LegionGaming Laptops
All Forum Topics
Options

47 Posts

05-01-2018

Czech Republic

25 Signins

164 Page Views

  • Posts: 47
  • Registered: ‎05-01-2018
  • Location: Czech Republic
  • Views: 164
  • Message 121 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-07-24, 9:35 AM

You need to run that in a command line.

 

Extract the archive, navigate in CMD to that folder and then run NVEncC.exe --check-hw

 

So in my case the command was 

 

C:\Users\tomsikr\Downloads\NVEncC_5.34_x64> NVEncC64.exe --check-hw

 

Reply
Options

4 Posts

11-20-2015

United Kingdom

4 Signins

42 Page Views

  • Posts: 4
  • Registered: ‎11-20-2015
  • Location: United Kingdom
  • Views: 42
  • Message 122 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-07-24, 11:24 AM

OK thanks, i hadnt realised it was in command line. I'm assuming from the attached that i do indeed have the codec installed. Must be i have an issue with my quest 2 then :( 

 

** EDIT**

I have solved my quest issue in that i had to disable onboard graphics and use only the RTX3070. Not ideal but it sorts my vr issue. I hope you guys get your bios update soon 🤞🤞

 

 

Reply
Options

2 Posts

07-24-2021

Finland

2 Signins

10 Page Views

  • Posts: 2
  • Registered: ‎07-24-2021
  • Location: Finland
  • Views: 10
  • Message 123 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-07-24, 12:35 PM

I am from Finland and I have the same problem. I have a lenovo legion 5 pro 16ACH6H. When I try to record on obs I get this error: NVENC Error: init_encoder: nvEncGetEncodePresetConfig failed: 12 (NV_ENC_ERR_UNSUPPORTED_PARAM)

20210724_142452.jpg
Reply
Options

6 Posts

07-16-2021

Germany

5 Signins

45 Page Views

  • Posts: 6
  • Registered: ‎07-16-2021
  • Location: Germany
  • Views: 45
  • Message 124 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-07-24, 21:28 PM

Okay guys, here is a confirmation from an admin (= Lenovo employee) on the german forum. 

Reply
Options

15 Posts

07-24-2021

Switzerland

41 Signins

60 Page Views

  • Posts: 15
  • Registered: ‎07-24-2021
  • Location: Switzerland
  • Views: 60
  • Message 125 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-07-24, 21:46 PM

Alright but they only say they are working on a fix for August hopefully... 

 

Would be good to know more as I am now to decide between the Legion 7 AMD 2021 or the Zephyrus S17 Intel. 

Reply
Options

6 Posts

07-16-2021

Germany

5 Signins

45 Page Views

  • Posts: 6
  • Registered: ‎07-16-2021
  • Location: Germany
  • Views: 45
  • Message 126 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-07-25, 5:17 AM
@quirinal A few weeks ago we didn't even have that kind of information, we were left alone with our questions. That the update comes is already certain, but it can take longer. If Zephyrus doesn't have any major disadvantages for you against Legion then take Zephyrus to be sure.
Reply
Options

47 Posts

05-01-2018

Czech Republic

25 Signins

164 Page Views

  • Posts: 47
  • Registered: ‎05-01-2018
  • Location: Czech Republic
  • Views: 164
  • Message 127 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-07-25, 8:44 AM

Buying an Intel laptop without a MUX switch in 2021 is a bad idea IMO

 

of course I'm a bit biased, the L5P set such a high bar from me (I'm from a country with working H264)

Reply
Options

15 Posts

07-24-2021

Switzerland

41 Signins

60 Page Views

  • Posts: 15
  • Registered: ‎07-24-2021
  • Location: Switzerland
  • Views: 60
  • Message 128 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-07-25, 9:13 AM
Yes you are right, saw the chat extending from May. Lenovo doesn't seem to be a reliable company I am afraid and it s a pity as my legion 7 waits for me to be picked up while the Zephyrus will only be in late August. Screen size is important to me while tgp as well. I think the Legion would be more powerful while connected to an external screen and it's screen is also much brighter than the S17 QHD.
Reply
Options

15 Posts

07-24-2021

Switzerland

41 Signins

60 Page Views

  • Posts: 15
  • Registered: ‎07-24-2021
  • Location: Switzerland
  • Views: 60
  • Message 129 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-07-25, 19:32 PM
You mean the Zephyrus S17 doesn't have a MUX switch?
Reply
Options

47 Posts

05-01-2018

Czech Republic

25 Signins

164 Page Views

  • Posts: 47
  • Registered: ‎05-01-2018
  • Location: Czech Republic
  • Views: 164
  • Message 130 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-07-25, 21:57 PM

Apparently it has Advanced Optimus, not a direct Mux switch

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms