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14 Posts

07-17-2021

Indonesia

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  • Message 151 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-02, 11:36 AM

it still say its not for my notebook somehow lol 

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10 Posts

06-29-2021

India

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  • Message 152 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-02, 11:49 AM

Still haven't received the update, in India, for my Legion 5 15ARH05.

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3 Posts

08-02-2021

Germany

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  • Message 153 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-02, 11:53 AM

You can download it here directly: https://download.lenovo.com/consumer/mobiles/gkcn40ww.exe

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10 Posts

06-29-2021

India

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Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-02, 12:00 PM

What exactly should I do?

Just download the file from the link (https://download.lenovo.com/consumer/mobiles/gkcn40ww.exe) and run the application?

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14 Posts

07-17-2021

Indonesia

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Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-02, 12:13 PM

this is what i got 

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3 Posts

08-02-2021

Germany

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  • Message 156 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-02, 12:53 PM

Yes. For me the BIOS update worked on Legion 5 Pro.

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14 Posts

07-17-2021

Indonesia

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  • Message 157 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-02, 13:10 PM

seems like there's no BIOS update yet for this Legion 5-15ARH05 (Lenovo) - Type 82B5

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4 Posts

07-28-2021

Germany

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  • Message 158 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-02, 13:11 PM

Thank you very much. Now everything is working well after bios update (20210802-01:30pm)
OBS works with nvenc under win10 and ubuntu, Handbrake-fz works fine under ubuntu and win10. This is, what I need. !!!

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10995 Posts

08-17-2015

Slovakia

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  • Message 159 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-02, 14:22 PM

Hi all,

 

as some of you have already noticed, today we have released a new BIOS update for the Legion 5 Pro-16ACH6H, Legion 5-15ACH6H, Legion 5 17ACH6H, Legion 7-16ACHg6 to address the symptom from this discussion - "NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM".

 

You can download the BIOS update v40 (GKCN40WW) from the following support page.

 

Thank you very much for your help identifying and addressing this symptom.

 

Best regards,

 

EDIT: inserted BIOS fixes for additional models:

 

Legion 5-15ITH6H, Legion 5 Pro-16ITH6H, Legion 5-17ITH6, Legion 5-17ITH6H, Legion 5 Pro-16ITH6, Legion 5-15ITH6 - BIOS Version H1CN33WW

 

Legion 5-15ACH6, Legion 5 Pro-6ACH6, Legion 5-17ACH6 - BIOS Version HHCN14WW

 

Juraj
German, Czech & Slovak Community Lead


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0 person found this solution to be helpful.

This helped me too

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10 Posts

06-29-2021

India

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  • Message 160 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-02, 14:31 PM

When will it be released for Legion 5 15ARH05?

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