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48 Posts

05-01-2018

Czech Republic

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  • Message 171 of 205

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-04, 20:32 PM
I have a feeling 39WW was supposed to be released about a month ago but they just forgot.
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48 Posts

05-01-2018

Czech Republic

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  • Message 172 of 205

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-04, 20:33 PM
That is a 2020 model, right? With Ryzen 4000? Can you solve it by rolling out to an older, maybe even launch, BIOS version?
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14 Posts

07-17-2021

Indonesia

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  • Message 173 of 205

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-05, 3:51 AM

how do you check and download an older BIOS ? 

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11350 Posts

08-17-2015

Slovakia

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Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-05, 14:43 PM

@ rhadiska wrote:

how do you check and download an older BIOS ? 

 

Even though I would not recommend doing a downgrade of the BIOS, you can get the older BIOS version by simply editing the current link and changing the version number in it, from 40 to lets say 36, hit enter and start downloading.

 

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14 Posts

07-17-2021

Indonesia

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  • Message 175 of 205

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-05, 14:49 PM

Is there any other option for us the 15ARH05 users to fix this issue other than downgrading BIOS ? Because it looks like we dont have enough attention and response from lenovo team..

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11350 Posts

08-17-2015

Slovakia

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Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-05, 15:30 PM

I have no information about a BIOS update for the Legion 5-15ARH05. The symptom, as far as I know, has been only reported and identified on the following models:

 

Legion 5 Pro-16ACH6H, Legion 5-15ACH6H, Legion 5 17ACH6H, Legion 7-16ACHg6, Legion 5-15ITH6H, Legion 5 Pro-16ITH6H, Legion 5-17ITH6, Legion 5-17ITH6H, Legion 5 Pro-16ITH6, Legion 5-15ITH6, Legion 5-15ACH6, Legion 5 Pro-6ACH6, Legion 5-17ACH6

 

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14 Posts

07-17-2021

Indonesia

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  • Message 177 of 205

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-05, 15:36 PM

so is there anything that we can do ? Because apparently it has exactly the same symptoms like all the model that you’ve mentioned above. 

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4 Posts

06-20-2021

Germany

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  • Message 178 of 205

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-05, 15:42 PM

This is not correct. The Legion 5-15ARH05 is also affected.

I openend a ticket regarding this issue on March 16th, also I informed your colleagues about my findings that it is BIOS related (Incident: 210316-000968).

Additionally I have been in contact via Twitter with Lenovo DACH.

 

Please escalate this, that we can use our products as designed, advertised and selled.

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3 Posts

05-10-2021

Malaysia

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  • Message 179 of 205

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-06, 1:30 AM

The Ideapad Gaming 3-15ARH05 is also affected.

It also has exactly the same symptoms as all the model that mentioned in this discussion.

 

and I haven't try downgrading the bios yet because I cannot find the exact bios for this laptop, I'm afraid if I use the Legion's old bios it would not work.

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4 Posts

06-20-2021

Estonia

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  • Message 180 of 205

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-11, 18:38 PM

Legion Y540-17 also has this problem, was one of the first that reported it on this thread.

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