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10 Posts

06-29-2021

India

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  • Message 191 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-25, 14:49 PM

Are we ever going to get a fix or ?!

Admin Edit: Edited post in line with our community guidelines.

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10 Posts

06-29-2021

India

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  • Message 192 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-25, 17:17 PM
I have a Legion 5 15ARH05. Any fixes for that @MrJayns?
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1 Posts

08-25-2021

India

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  • Message 193 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-08-29, 20:45 PM

I get the same error on my ideapad gaming 3 bios vfccn16ww so I downgraded to fccn13ww and it fixed when can we expect a similar update with the fix

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5 Posts

09-10-2021

Belgium

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  • Message 194 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-09-10, 20:29 PM

Hello

 

My model number is 82EY00LVMB and I also get the NVENC error, but there still is no BIOS-update available for my laptop.

 

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11213 Posts

08-17-2015

Slovakia

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  • Message 195 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-09-11, 8:26 AM

We have received confirmation that on all the models listed along with the result 11 from the log tool, based on our investigation, the NVENC H264 function is present in BIOS and working as expected. It seems that the symptom you are experiencing has a different root cause than the one discussed in this topic, which is why I would recommend creating a new discussion on the symptom that you are seeing.

 

Juraj
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5 Posts

09-10-2021

Belgium

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Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-09-11, 19:31 PM

Hello Juray

 

If the feature isn't disabled in the BIOS, why would a BIOS downgrade to version 13 fix the issue? I tried downgrading the BIOS of my Lenovo Ideapad Gaming 3 to version FCCN13WW. This worked out perfectly for me and now H264 is working as expected.

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4 Posts

06-20-2021

Germany

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  • Message 197 of 197

Re:Legion 5 Pro NVENC error NV_ENC_ERR_UNSUPPORTED_PARAM

2021-09-11, 19:58 PM

I totaly agree with Mohamed205.

As customers, we are not interested in whether this is a bug or a feature. We are users, not Lenovo BIOS Developers.

We just want a notebook which works 100%, not 90% (after all, we had to pay 100% ;) )

 

Thus there are a couple of customers worldwide affected, I urge you to escalate this to be able to provide a fix in the near future.

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