Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Gaming – Lenovo LegionGaming Laptops
All Forum Topics
Options

3 Posts

07-11-2021

Italy

2 Signins

15 Page Views

  • Posts: 3
  • Registered: ‎07-11-2021
  • Location: Italy
  • Views: 15
  • Message 1 of 3

Legion 5 Web-Cam Crashed

2021-07-11, 14:11 PM

Hi, 

I have a Legion 5-15IMH05H and suddenly my webcam has gone bad, I have tried using it on different apps including the default ones but nothing changed. I tried updating the drivers and rebooting too but it is still bad. Please advise me what to do as I recently bought this laptop and I still have a warranty. 

Here is the picture attached of the camera condition:

Reply
Options

4479 Posts

04-23-2019

United States of America

672 Signins

29435 Page Views

  • Posts: 4479
  • Registered: ‎04-23-2019
  • Location: United States of America
  • Views: 29435
  • Message 2 of 3

Re:Legion 5 Web-Cam Crashed

2021-07-12, 11:03 AM

Hello @QaisHassan,

 

Welcome to the Community Forums.

 

I would suggest trying to update the camera drivers of the machine if you haven't already.

You can download it using this link (please note that you may have to enter your serial number in order to get the right file): https://pcsupport.lenovo.com/uk/en/products/laptops-and-netbooks/legion-series/legion-5-15imh05h/downloads/driver-list/component?name=Camera%20and%20Card%20Reader


Hope this helps.
Regards,
Jack_Lenovo1



Did someone help you today? Press the thumbs-up icon below to thank them.!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.


Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Options

3 Posts

07-11-2021

Italy

2 Signins

15 Page Views

  • Posts: 3
  • Registered: ‎07-11-2021
  • Location: Italy
  • Views: 15
  • Message 3 of 3

Re:Legion 5 Web-Cam Crashed

2021-07-18, 11:04 AM

Hi, I have tried it many times but it is still the same. sometimes the camera gets better by itself but then again return to it's **bleep** form. 

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms