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09-10-2020

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Legion 5I Speaker and Audio not working!!!!

2020-09-10, 22:37 PM

Hi, 

I got a new Legion 5i(15IMHO5H) and it's been 1 month, but recently after a windows update the speaker and audio stopped working. I searched for the fix online, following are the things i tried:-

 

Reinstalling driver 

Restarting audio service

Changing audio and speaker settings

Troubleshooting

 

I found a solution though in the below mentioned link, System recovery did work. 

Is there any other fix for this, as the windows update option keeps pooping up and every time I can't cancel it.

 

Any other possible fixes ?     

 

Solved! See the solution
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2 Posts

09-11-2020

ID

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Re:Legion 5I Speaker and Audio not working!!!!

2020-09-11, 12:22 PM

hello, i'm having the problem too, is there any way to fix it?

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7 Posts

09-11-2020

ID

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Re:Legion 5I Speaker and Audio not working!!!!

2020-09-11, 14:03 PM

I had this problem twice

 

First solution: Reset Your Windows to Default Factory

Second solution: Download Windows Media Creation Tools and click Upgrade Now, it will repair Your Windows but takes 1 hour of process

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2 Posts

09-11-2020

ID

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Re:Legion 5I Speaker and Audio not working!!!!

2020-09-12, 4:01 AM
i tried reinstalling windows. is that good?
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2 Posts

09-12-2020

CL

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Re:Legion 5I Speaker and Audio not working!!!!

2020-09-12, 15:46 PM

Hi, same here 5i 15IMH05, I have tried all the mentioned options, less than one month of use.

I use it as a work station (windows version 2004 SO 19041.508) Reset Windows to Default Factory is not an option.

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4 Posts

09-12-2020

ID

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Legion 5I Speaker and Audio not working!!!!

2020-09-12, 16:41 PM
I've had this issue too, what i did was reinstall the entire windows, because i tried installing drivers etc etc, it's just doesn't seem to be working
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2 Posts

09-12-2020

CL

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Re:Legion 5I Speaker and Audio not working!!!!

2020-09-12, 16:56 PM

Solved: here https://forums.lenovo.com/t5/Gaming-Laptops/Legion-5-15IMH05-Type-82AU-No-Audio/m-p/5032519?page=1#5116425

0 person found this solution to be helpful.

This helped me too

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2 Posts

09-24-2020

BR

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Re:Legion 5I Speaker and Audio not working!!!!

2020-09-24, 18:25 PM

Disable Automatic Hardware drivers update

- Right click the Windows Icon, select the "Search" Function.

- Type "Control Panel" and select "Small icons" or "Large Icons" in the "View By" top right.

- Click the "System Icon"

- Navigate to "Advanced System Settings" -> "Hardware"

- Click "Device Installation Settings" and Select "No"

**This will prevent Windows from interfering with your hardware drivers in future updates, but keep crucial security updates rolling.

 

Press the Windows Key + X, or right click the Windows icon in the bottom left. Select Device Manager from the list.

 

Expand the following areas:  

- Audio input and output   (Realtek Audio or similar)

- Sound, video and game controllers  (Realtek Audio or similar)

- Software components (Realtek Audio Effects Component and Universal Service if listed)

- System devices (Intel Smart Sound and/or High Definition Audio Controller)

**Note: Start from top to bottom

 

Update them by choosing from the driver lists on your computer, make sure to choose the most recent Audio related drivers you can find:  

 

- Right Click the devices

- Select Update Driver

- Browse my computer for drivers

- Let me pick from a list of available drivers on my computer

- Select the most recent driver from the list for every device then Click Next

- Close confirmation dialog.

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3 Posts

04-21-2019

BR

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  • Message 9 of 9

Re:Legion 5I Speaker and Audio not working!!!!

2020-10-09, 20:14 PM

Yes, it worked. I have tried the other solution of installing a Windows update but in my case it said there were nothing to be updated.

Last ones I did this procedure where the software components.

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