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54 Posts

07-09-2021

United Kingdom of Great Britain and Northern Ireland

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Re:Legion 5P 15ARH05H micro stutters

2021-08-10, 13:39 PM
have you got anything plugged into usb?
Lenovo Legion 5 AMD Ryzen 7-5800H 16GB 512GB SSD 15.6 Inch FHD GeForce RTX 3070 8GB Windows 10
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138 Posts

05-09-2017

United Kingdom of Great Britain and Northern Ireland

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Re:Legion 5P 15ARH05H micro stutters

2021-08-10, 13:41 PM

And you updated all necessary drivers yes? Including audio and chipset?

 

Good grief, no direct quote/replies makes discussion chaos.

 

Btw dodgy USB peripherals can have undesired effects. On my desktop years ago my system would behave erratically and freeze, turns out it was a cheap USB hub. I think I had a similar issue years later with a joystick. Make sure you update your USB drivers. If the ones from Lenovo aren't any good, try the newer ones from the vendor website.

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54 Posts

07-09-2021

United Kingdom of Great Britain and Northern Ireland

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Re:Legion 5P 15ARH05H micro stutters

2021-08-10, 14:22 PM
I had a DJ controller connected, it made the Lenovo stutter, music freeze, had to disable touch pad then it was ok. Now changed that controller and now no stutters or music pausing.
Lenovo Legion 5 AMD Ryzen 7-5800H 16GB 512GB SSD 15.6 Inch FHD GeForce RTX 3070 8GB Windows 10
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4 Posts

07-23-2021

Netherlands

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Re:Legion 5P 15ARH05H micro stutters

2021-08-13, 9:22 AM

So a month ago I sent my laptop to the service (was brand new btw) after failing to fix this issue on my own, and it just arrived today. They didn't make notes of what exactly was changed but they told me that two components were replaced and that there were issues with the heatsink and lan so if they really did fix it I guess there's no clever driver and windows version workarounds cause its a hw problem. I'll start testing today and post an update later. 

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24 Posts

03-04-2019

United States of America

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Re:Legion 5P 15ARH05H micro stutters

2021-08-13, 9:27 AM

Could you test out the Vantage stutter thing please? 

 

And If it not stutters please ask the service for that two specific component.

 

Thanks!

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53 Posts

08-01-2021

United Kingdom of Great Britain and Northern Ireland

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Re:Legion 5P 15ARH05H micro stutters

2021-08-13, 11:41 AM

Mine got shipped back from its 2nd repair with a bunch of internal stuff replaced. Will try it out after work later today and report back.

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86 Posts

01-10-2021

United Kingdom of Great Britain and Northern Ireland

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Re:Legion 5P 15ARH05H micro stutters

2021-08-13, 12:33 PM

Well, I had to cancel my return because Lenovo still refuse to provide a correct shipping label, so apart from the legal route I am stuck!

 

The only positive is that although the stutters have returned since the last offline install, they are far less and this is the most stable it has been for now.

 

I'm not even going to respond to "Mr. Admin" a few pages back since he clearly missed the point.

 

For those interested, the NVIDIA drivers Windows installed are 457.49, so maybe that helped? Unfortunately, I cannot find those drivers anywhere if people wanted to try them. They are too old for the NVIDIA archive and even guru3D doesn't have them, closest seems to be 457.51:

 

https://www.guru3d.com/files-categories/videocards-nvidia-geforce-vista-|-7.html

 

Best of luck for those that have had their machines returned and hopefully fixed. I'm just done messing with it. Far too much wasted time and A LOT of wasted money!

 

Never again Lenovo!

 

AL

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53 Posts

08-01-2021

United Kingdom of Great Britain and Northern Ireland

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Re:Legion 5P 15ARH05H micro stutters

2021-08-14, 7:52 AM

@Microstutterfan   Anything fixed on your machine?

 

So after the 2nd repair with these parts swapped out

 

 

I've had the machine returned to me in this state

 

And yes the random stuttering is still there. So my video/audio production work is a no go.

 

I'm not even angry, Thanks for the laugh Lenovo.

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86 Posts

01-10-2021

United Kingdom of Great Britain and Northern Ireland

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Re:Legion 5P 15ARH05H micro stutters

2021-08-14, 9:40 AM

@ brokenaimbot wrote:

@Microstutterfan   Anything fixed on your machine?

 

So after the 2nd repair with these parts swapped out

 

 

I've had the machine returned to me in this state

 

And yes the random stuttering is still there. So my video/audio production work is a no go.

 

I'm not even angry, Thanks for the laugh Lenovo.

 

Good morning,

 

I'd like to say I'm surprised, but I'm honestly not.

 

This was always one of my concerns even if I could get a return/"repair". I simply do not trust that it would be repaired at all.

 

Out of interest, what BIOS version did it ship back with?

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53 Posts

08-01-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 160 of 448

Re:Legion 5P 15ARH05H micro stutters

2021-08-14, 9:55 AM

Note I have the legion 5 pro 2021. It came back with GKCN40WW. With a shoddy windows installation with the version of the vantage app that doesn't have the rgb keyboard customisation, hybrid switch, overdrive options etc...

 

The charger was returned scuffed up too from not being properly securely packaged. I took pictures just in case they try to pin it on me in the event of a refund.

 

Just wondering if the other guy received the same grand olympic level of bad servicing.

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