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03-11-2020

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Legion 7-15IMHg05 iCUE Void Visualizer not working

2021-01-10, 15:47 PM

Hi, new laptop and void visualizer setting on iCUE does nothing, all other lighting options seem to work ok, but when set to visualizer I get nothing no keyboard, exhaust vent ot logo lights at all. iCUE is up to date, as are Leno vantage updates.  Any ideas?

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841 Posts

04-23-2019

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Re:Legion 7-15IMHg05 iCUE Void Visualizer not working

2021-01-12, 16:49 PM

Hi @Sanguineus,

 

Welcome to the Community Forums.

 

Can you try updating the Audio drivers of the machine if you haven't already?

 

I was able to find an article related to your issue they suggest that updating the audio drivers can fix the Void visualizer issue. You can view the article here: https://forums.lenovo.com/t5/Gaming-Laptops/Legion-Y740-15ICHg-iCue-void-visualizer-stop-working-after-update/m-p/4442995?page=1#4528057

 



Hope this helps.
Regards,
Jack_Lenovo1



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5 Posts

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Re:Legion 7-15IMHg05 iCUE Void Visualizer not working

2021-01-12, 17:56 PM

Thank you for the reply and welcome.

I went in to device manager and that can not find updated drivers, Lenovo Vantage can not find any updates, Windows updater also can not find any updates.  Unfortunately that is all that seems to be suggested in the article you linked.

 

Regards

Sanguinarius

 

 

 

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841 Posts

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Re:Legion 7-15IMHg05 iCUE Void Visualizer not working

2021-01-12, 20:38 PM

Hi @Sanguineus,

 

Thanks for writing back.

 

You can manually download and update the drivers using this link: https://download.lenovo.com/consumer/mobiles/xey702af409qa0.exe 

 

 

Please keep me posted on your progress with this.

Thanks,

Jack_Lenovo1



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5 Posts

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Re:Legion 7-15IMHg05 iCUE Void Visualizer not working

2021-01-13, 21:35 PM

Thank you, but unfortunately that appears to have not made a difference.

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