Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Gaming – Lenovo LegionGaming Laptops
All Forum Topics
Options

8 Posts

05-04-2021

Hong Kong S.A.R of China

12 Signins

65 Page Views

  • Posts: 8
  • Registered: ‎05-04-2021
  • Location: Hong Kong S.A.R of China
  • Views: 65
  • Message 11 of 22

Re:Legion 7 16ACHg6 Bottom RGB strip wont turn off/change color

2021-05-07, 16:15 PM

Hi @Juraj_Lenovo

Personally, I am experiencing the bug on the latest version of iCue 4.0. It may have also been present on earlier versions as @Ar pointed out but I only consciously took notice of it whilst on the latest version of iCue. 

With regards to a video about the bottom strip LED, here is a timestamped Youtube video showcasing the problem.

He does bring up some other issues that seem software related that I've also experienced at 3:49, and 8:15. Another lighting issue I found is in this thread.

 

Cheers,

 

Dungeon

Reply
Options

19 Posts

04-30-2021

Netherlands

24 Signins

140 Page Views

  • Posts: 19
  • Registered: ‎04-30-2021
  • Location: Netherlands
  • Views: 140
  • Message 12 of 22

Re:Legion 7 16ACHg6 Bottom RGB strip wont turn off/change color

2021-05-07, 16:26 PM

I have tested and searched for the cause of the issue.

 

This issue is 100% caused by a software issue and it happens on all ICUE versions.

 

Even a reviewer has pointed out the issue.

https://youtu.be/Lbziu7_RJJA?t=259

 

Here is my video with the issue occuring when starting up ICUE:

https://youtu.be/39ixXEqcn9M

 

Reproduce steps:

1. Create a lighting scene in ICUE with all of the lights disabled.

2. Shut down ICUE and make sure it is not running.

3. Press FN + Space to switch to a lighting mode that has no lights turned on.

4. Startup ICUE

5. See the light spot at the front-left

 

The light its color will be stuck on the last seen rainbow wave color.

Reply
Options

10181 Posts

08-17-2015

Slovakia

26754 Signins

581015 Page Views

  • Posts: 10181
  • Registered: ‎08-17-2015
  • Location: Slovakia
  • Views: 581015
  • Message 13 of 22

Re:Legion 7 16ACHg6 Bottom RGB strip wont turn off/change color

2021-05-10, 10:35 AM

Hi all,

 

it seems that your suspicions were correct and there is an issue with how iCUE is handling the bottom LED strip. Our technicians have been able to identify the root cause and are working on a fix with Corsair. I'll let you know in this discussion as soon as the new version of iCUE is released.

 

Best regards,

 

Juraj
German, Czech & Slovak Community Lead


EN : Welcome to the Community! Have you already participated in the forum survey? Please, let us know what you like about our forum and what we can improve. We listen to your feedback!

DE : Willkommen in der Community! Hatten Sie bereits an der Foren Umfrage teilgenommen? Wir benötigen die folgenden Informationen. Wir hören zu und lesen Ihre Kommentare gerne!

CZ/SK : Vítejte v Komunitě! Už jste se zúčastnili našeho průzkumu fóra? Potřebujeme následující informace. S radostí posloucháme a čteme vaše komentáře!
_
Communities: English Deutsch Español Portugues Русскоязычное Česká Slovenská Українська Moto English
_

Reply
Options

5 Posts

11-20-2014

India

8 Signins

35 Page Views

  • Posts: 5
  • Registered: ‎11-20-2014
  • Location: India
  • Views: 35
  • Message 14 of 22

Re:Legion 7 16ACHg6 Bottom RGB strip wont turn off/change color

2021-05-10, 12:05 PM

Awesome👍🏻 that's good to hear. 

 

Please also consider having RGB controls in vantage  software even if with minimal options.

 

Thanks Lenovo team!

Reply
Answer
Options

8 Posts

05-04-2021

Hong Kong S.A.R of China

12 Signins

65 Page Views

  • Posts: 8
  • Registered: ‎05-04-2021
  • Location: Hong Kong S.A.R of China
  • Views: 65
  • Message 15 of 22

Re:Legion 7 16ACHg6 Bottom RGB strip wont turn off/change color

2021-05-13, 15:23 PM

Hey @Jack_Lenovo1, @Juraj_Lenovo , @rickje149, and @Ar,  

 

I just updated to the latest version of iCue (v 4.11.274) that was released today and the lightbar issue seems to be fixed so thanks so much!

Haven't had time to check if it fixed the other issues like battery drain, hotkey problems, etc but regardless, thanks so much for the lightbar fix.

Cheers,

Joseph

0 person found this solution to be helpful.

This helped me too

Reply
Options

19 Posts

04-30-2021

Netherlands

24 Signins

140 Page Views

  • Posts: 19
  • Registered: ‎04-30-2021
  • Location: Netherlands
  • Views: 140
  • Message 16 of 22

Re:Legion 7 16ACHg6 Bottom RGB strip wont turn off/change color

2021-05-13, 15:36 PM

There is another issue with ICUE, whenever you start up ICUE, the hardware lighting mode gets reset.

 

Steps to replicate the issue:

1. Shut down ICUE

2. Press FN + Space Bar to something that is not rainbow wave

3. Start up ICUE

4. Shutdown ICUE again

 

This should make the Rainbow wave hardware mode re-appear again.

 

When you have "plugins" disabled in ICUE, the last set mode will save, but you cant use any custom lighting when ICUE is active.

Reply
Options

19 Posts

04-30-2021

Netherlands

24 Signins

140 Page Views

  • Posts: 19
  • Registered: ‎04-30-2021
  • Location: Netherlands
  • Views: 140
  • Message 17 of 22

Re:Legion 7 16ACHg6 Bottom RGB strip wont turn off/change color

2021-05-13, 21:50 PM

This issue is not fixed in ICUE 3.

 

I cant upgrade to ICUE 4 because of some complications and the issue is only fixed in ICUE 4.

 

Will ICUE version 3 get fixed too? I am stuck to version 3 and i really want this issue resolved.

Reply
Options

10181 Posts

08-17-2015

Slovakia

26754 Signins

581015 Page Views

  • Posts: 10181
  • Registered: ‎08-17-2015
  • Location: Slovakia
  • Views: 581015
  • Message 18 of 22

Re:Legion 7 16ACHg6 Bottom RGB strip wont turn off/change color

2021-05-14, 13:04 PM

@ rickje149 wrote:

This issue is not fixed in ICUE 3.

 

I cant upgrade to ICUE 4 because of some complications and the issue is only fixed in ICUE 4.

 

Will ICUE version 3 get fixed too? I am stuck to version 3 and i really want this issue resolved.

 

That is not how it works. iCUE Version 3 isn't some standalone version that would receive individual updates, there is only one update path.

 

Juraj
German, Czech & Slovak Community Lead


EN : Welcome to the Community! Have you already participated in the forum survey? Please, let us know what you like about our forum and what we can improve. We listen to your feedback!

DE : Willkommen in der Community! Hatten Sie bereits an der Foren Umfrage teilgenommen? Wir benötigen die folgenden Informationen. Wir hören zu und lesen Ihre Kommentare gerne!

CZ/SK : Vítejte v Komunitě! Už jste se zúčastnili našeho průzkumu fóra? Potřebujeme následující informace. S radostí posloucháme a čteme vaše komentáře!
_
Communities: English Deutsch Español Portugues Русскоязычное Česká Slovenská Українська Moto English
_

Reply
Options

19 Posts

04-30-2021

Netherlands

24 Signins

140 Page Views

  • Posts: 19
  • Registered: ‎04-30-2021
  • Location: Netherlands
  • Views: 140
  • Message 19 of 22

Re:Legion 7 16ACHg6 Bottom RGB strip wont turn off/change color

2021-05-14, 13:20 PM

There are 2 installers, version 3 and version 4, to me it looks like they can still update version 3 or just update the plugin only.

 

I cant update to version 4 because of a lot of issues and complications.

 

Version 4 uses a constant 30% CPU usage,

I cant get used to the new layout & macro editor in version 4,

The battery drains 5X faster in ICUE version 4 vs uninstalling ICUE version 4 with no way to reduce it.

There is no way to reduce the CPU usage and battery drain without disabling all of the core functions.

ICUE version 4 has 2X more CPU usage than ICUE version 3.

 

In ICUE version 3, it is possible to reduce the CPU usage and battery drain by disabling certain services,

this allows me to actually gain quite a lot more FPS in CPU bound scenarios and also a lot more battery life.

 

This is why i am sticking to ICUE version 3 and i cant live with version 4.

 

If ICUE version 3 cant get the plugin fix it basically means im forced to stick with 2 issues or be forced to life with 4 new issues.

 

This video demonstrates the battery life issue:

https://youtu.be/NCjqw-froAI?t=252

Reply
Options

10181 Posts

08-17-2015

Slovakia

26754 Signins

581015 Page Views

  • Posts: 10181
  • Registered: ‎08-17-2015
  • Location: Slovakia
  • Views: 581015
  • Message 20 of 22

Re:Legion 7 16ACHg6 Bottom RGB strip wont turn off/change color

2021-05-14, 13:32 PM

Corsair left the old version 3 to ensure compatibility with older non RGB AIOs, some older peripherals and fans like the H115i, H100i v2 and others. If I understood correctly, iCUE v3 wasn't updated since iCUE v4 has came out and is not being supported anymore.

 

Juraj
German, Czech & Slovak Community Lead


EN : Welcome to the Community! Have you already participated in the forum survey? Please, let us know what you like about our forum and what we can improve. We listen to your feedback!

DE : Willkommen in der Community! Hatten Sie bereits an der Foren Umfrage teilgenommen? Wir benötigen die folgenden Informationen. Wir hören zu und lesen Ihre Kommentare gerne!

CZ/SK : Vítejte v Komunitě! Už jste se zúčastnili našeho průzkumu fóra? Potřebujeme následující informace. S radostí posloucháme a čteme vaše komentáře!
_
Communities: English Deutsch Español Portugues Русскоязычное Česká Slovenská Українська Moto English
_

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms