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3 Posts

10-11-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 31 of 43

Re:Legion 7 16ACHg6 Left Speaker 10db less loud

2021-10-11, 11:33 AM

Same issue here, exactly 10db lower than the right, any updates? got it for 2 days. One thing found out is when u lean back away from your laptop, the sound is fine, but the left is still lower when ur close to the laptop

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16 Posts

10-04-2021

Slovakia

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  • Message 32 of 43

Re:Legion 7 16ACHg6 Left Speaker 10db less loud

2021-10-11, 15:14 PM

To all with this problem. Did some of you find solution ? Did changing speaker help ?

 

I managed to find, that when i perform Lenovo Diagnostic on their site, AUDIO CONTROLLER IS MISSING (or not complete at all)

 

Try it for yourself please - DO ONLY SHORT (its enough). Need to know if you have that missing too. (need to install lenovo servise bridge manually first, othervise its not testing other stuff. )

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10 Posts

09-26-2021

Slovakia

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  • Message 33 of 43

Re:Legion 7 16ACHg6 Left Speaker 10db less loud

2021-10-12, 11:02 AM

Hello, so finally i have fixed this issue... It was hardware issue not software... They change me both speakers at the service and voice is perfect now... Maybe you are able to do it yourself, because i assume that fault wasnt in speaker, but in wires especially with connection wires to pins... During servicing we noticed one anomaly.. Speaker has 4 pin connector and from speakers comes only two wires (red and black)... And what was strange, that on faulty speaker there was another short grey wire what connecting remaining two pins... Other speakers hasnt this anomaly. also attached foto... So i assume that if you cut that wire it should fix it...  in my case speakers are connected to motherboard right above baterry, it was visible when you disassemble back cover.

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3 Posts

10-11-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 34 of 43

Re:Legion 7 16ACHg6 Left Speaker 10db less loud

2021-10-12, 11:25 AM

did u have on site service? or did u go to their store

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10 Posts

09-26-2021

Slovakia

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  • Message 35 of 43

Re:Legion 7 16ACHg6 Left Speaker 10db less loud

2021-10-12, 11:27 AM

I was at their store... 

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7 Posts

09-11-2021

France

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  • Message 36 of 43

Re:Legion 7 16ACHg6 Left Speaker 10db less loud

2021-10-12, 11:39 AM
Is your new speaker has the grey wire loop ?
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10 Posts

09-26-2021

Slovakia

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  • Message 37 of 43

Re:Legion 7 16ACHg6 Left Speaker 10db less loud

2021-10-12, 11:45 AM

No, i saw 4 speakers 2 original and 2 as spare parts and only that foulty one has this wire loop 

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3 Posts

10-12-2021

Slovakia

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  • Message 38 of 43

Re:Legion 7 16ACHg6 Left Speaker 10db less loud

2021-10-13, 21:44 PM

Same issue here, sometimes it works, sometimes not, in my case, left speaker is loud and right keeps getting to low volume/muted.. It really sucks cause otherwise the sound is perfect.. hope it will be resolved soon

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3 Posts

10-11-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 39 of 43

Re:Legion 7 16ACHg6 Left Speaker 10db less loud

2021-10-13, 22:16 PM

I'm sending mine back to my retailer for a replacement unit, will update with u guys when I get the replacement, which would take around 3-10 days minumum they said?

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3 Posts

10-12-2021

Slovakia

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  • Message 40 of 43

Re:Legion 7 16ACHg6 Left Speaker 10db less loud

2021-10-13, 22:46 PM

Hi, how does the correct speaker looks like? Just two wires, missing the grey one?

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