English Community

Legion Pro 7 16IRX8H - Type 82WQ - Hangs with nvlddmkm errors

I have a new Legion Pro 7 16IRX8H - Type 82WQ.

Any advice before I send it back?

I didn't want a project that I need to do deep googling to get working, I expected a working laptop. It's up to date in Vantage.

This system hangs at least once a day with a GPU error:

 

Log Name:      System
Source:        nvlddmkm
Date:          13/04/2023 16:00:26
Event ID:      0
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Lenovo-US2
Description:
The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

\Device\00000159
Error occurred on GPUID: 100

The message resource is present but the message was not found in the message table

Event Xml:

 
   
    0
    0
    2
    0
    0
    0x80000000000000
   
    18442
   
   
    System
    Lenovo-US2
   
 

 
    \Device\00000159
    Error occurred on GPUID: 100
    00000000020030000000000000000000000000000000000000000000000000000000000000000000
 

0
0

Re:Legion Pro 7 16IRX8H - Type 82WQ - Hangs with nvlddmkm errors

1. https://forums.lenovo.com/t5/Gaming-Laptops/How-to-Run-Windows-11-10-Troubleshooters-to-Fix-PC-Problems/m-p/5184160

 

2. https://forums.lenovo.com/t5/Gaming-Laptops/How-to-fix-Windows-10-11-without-format/m-p/5192677

 

3. Detect product

https://pcsupport.lenovo.com/pl/en/products/laptops-and-netbooks/legion-series/legion-5-15ith6h/diagnostics-troubleshooting

 

4. Scan in Vantage

1
1

Re:Legion Pro 7 16IRX8H - Type 82WQ - Hangs with nvlddmkm errors

Thanks, but none of those suggestions is any help, diagnostics & troubleshooters don't pick up anything, drivers are all up to date (vantage) & have been reinstalled.

 

System hangs & reboots every few hours now.

0
0

Re:Legion Pro 7 16IRX8H - Type 82WQ - Hangs with nvlddmkm errors

Hi I have the same error, may i know was this resolved?

0
0

Identify Your Device

OR

Don't want to provide your serial number? You can also Browse by product

Find your Device

Problem solved or need help? Click here.