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2018-01-24 19:08:15

Re: Legion Y520-15IK trackpad not working when keyboard keys pressed at the same time

Hi, I have a Legion Y520-15IK with the built in trackpad. the problem is the trackpad not working when keyboard keys pressed at the same time. For example in game play, if I press and hold say the W key ( same with any key ) the trackpad does not work. Yet if I let go of the W key for example ( same with any key ) the trackpad works. Seems I cannot use the trackpad and the keyboard at the same time? Any help please. All drives upto date and laptop is brand new, with windows 10 already on it. Thanks
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2018-01-25 06:52:29

Re: Legion Y520-15IK trackpad not working when keyboard keys pressed at the same time

Hi!

 

The same problem is here, but I almost never use touchpad, so I didnt noticed it so far. Maybe you should try it under Linux, if the same thing happens, its maybe hardware related issue.

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2018-01-25 09:01:30

Re: Legion Y520-15IK trackpad not working when keyboard keys pressed at the same time

That is not  a driver issue . It is a feature. Go to settings->devices->touchpad and change the setting to most sensitive. It should fix your issue.

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2018-01-25 19:41:11

Re: Legion Y520-15IK trackpad not working when keyboard keys pressed at the same time

Thanks, nope neither worked, trackpad works fine until I press and hold a key then stops until let go of the key. Think it might be a faulty trackpad, not sure? Presume everyone else can use both at same time?

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2018-01-25 19:51:49

Re: Legion Y520-15IK trackpad not working when keyboard keys pressed at the same time

Hi,

 

I don't have a similar machine to look at... Instead of sensitivity, is there a "palm tracking" or "palm rejection" setting somewhere in your mouse properties?

 

Z.

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2018-01-25 20:17:46

Re: Legion Y520-15IK trackpad not working when keyboard keys pressed at the same time

Hi,

 

I have an elan smart pad. it has palmtracking / sesitivity / smart motion.

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