01-11-2019 07:27 AM - edited 01-12-2019 12:50 PM
Hi everyone
yesterday i was playign some btf 3 and after i finished the game i recived a notification to run system diognostic through Lenovo Vantage.
After 30 min of waiting everything is good except PCI Express system.
The laptop is new, barely used and is runing flawlessly. Then i installed lenevo Diognostic Tool and it says that the issue is with my ethernet controller , i checked and ethernet port is working without a hiccup. kindly check the details and see if u can help me my best guess is that its software issue.
As mentioned everything is working properly , device is not overhitting and comes up fast after every restart , I also have updated all fo the outdated drives.
PS : This issue happend after windows update today.
EDIT : After a restart it passes the test but after a long session of gaming ( around 1 hour) if i test it it fails again.
UDI: | PCI Express System |
PCI0: | 0:2.0 |
PCI1: | 6:0.0 |
PCI2: | 7:0.0 |
PCI3: | 8:0.0 |
Resources: |
Resource type: Device Index: 0 Bus: 0x0 Device: 0x2 Function: 0x0 Device Connected: NO Vendor Id: 0x8086 Vendor Name: Intel Corporation Class: 0x3 Class Name: Display controller Subclass: 0x0 Subclass name: VGA compatible controller Resource type: Device Index: 1 Bus: 0x6 Device: 0x0 Function: 0x0 Device Connected: YES Vendor Id: 0x144d Vendor Name: Samsung Electronics Co Ltd Class: 0x1 Class Name: Mass storage controller Subclass: 0x8 Subclass name: Non-Volatile memory controller Resource type: Device Index: 2 Bus: 0x7 Device: 0x0 Function: 0x0 Device Connected: YES Vendor Id: 0x10ec Vendor Name: Realtek Semiconductor Co., Ltd. Class: 0x2 Class Name: Network controller Subclass: 0x80 Subclass name: Network controller Resource type: Device Index: 3 Bus: 0x8 Device: 0x0 Function: 0x0 Device Connected: YES Vendor Id: 0x10ec Vendor Name: Realtek Semiconductor Co., Ltd. Class: 0x2 Class Name: Network controller Subclass: 0x0 Subclass name: Ethernet controller
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01-11-2019 07:46 AM
@Mansour-farokhi wrote:Hi everyone
yesterday i was playign some btf 3 and after i finished the game i recived a notification to run system diognostic through Lenovo Vantage.
After 30 min of waiting everything is good except PCI Express system.
The laptop is new, barely used and is runing flawlessly. Then i installed lenevo Diognostic Tool and it says that the issue is with my ethernet controller , i checked and ethernet port is working without a hiccup. kindly check the details and see if u can help me my best guess is that its software issue.As mentioned everything is working properly , device is not overhitting and comes up fast after every restart , I also have updated all fo the outdated drives.
PS : This issue happend after windows update today.
UDI: PCI Express System PCI0: 0:2.0 PCI1: 6:0.0 PCI2: 7:0.0 PCI3: 8:0.0
Resources:
Resource type: Device Index: 0 Bus: 0x0 Device: 0x2 Function: 0x0 Device Connected: NO Vendor Id: 0x8086 Vendor Name: Intel Corporation Class: 0x3 Class Name: Display controller Subclass: 0x0 Subclass name: VGA compatible controller Resource type: Device Index: 1 Bus: 0x6 Device: 0x0 Function: 0x0 Device Connected: YES Vendor Id: 0x144d Vendor Name: Samsung Electronics Co Ltd Class: 0x1 Class Name: Mass storage controller Subclass: 0x8 Subclass name: Non-Volatile memory controller Resource type: Device Index: 2 Bus: 0x7 Device: 0x0 Function: 0x0 Device Connected: YES Vendor Id: 0x10ec Vendor Name: Realtek Semiconductor Co., Ltd. Class: 0x2 Class Name: Network controller Subclass: 0x80 Subclass name: Network controller Resource type: Device Index: 3 Bus: 0x8 Device: 0x0 Function: 0x0 Device Connected: YES Vendor Id: 0x10ec Vendor Name: Realtek Semiconductor Co., Ltd. Class: 0x2 Class Name: Network controller Subclass: 0x0 Subclass name: Ethernet controller
11-Jan-19 05:16:03 - Status Test Failed (0s) 11-Jan-19 05:16:03 - Warning Fatal Error Detected in PCI device present on Bus: 0x8 Device: 0x0 Function: 0x0.
Hello,
Go to Device manager->Storage controllers and update the drivers manually, both of them. Then go to System Devices and update them one by one, I know, they are too many, but just do it. Hope this will help you.
01-11-2019 09:04 AM
There is only two in that section which has been upded yesterday , yesterday i updated all of the drivers which had a newer version and rolled back those i though could be casuing it nothing at all.
The two drivers are :
Microsoft Storage Space controller
Standard NVM Express controller
01-11-2019 09:10 AM - edited 01-11-2019 09:10 AM
@Mansour-farokhi wrote:There is only two in that section which has been upded yesterday , yesterday i updated all of the drivers which had a newer version and rolled back those i though could be casuing it nothing at all.
The two drivers are :
Microsoft Storage Space controller
Standard NVM Express controller
What about those under "System devices" section ? Did you update them aswell ?
01-11-2019 09:25 AM
Yeah i missed 2 and i updated them now , the test passed just now but this happend before after the restart the test passes but after half an hour again it might fail.
Yesterday this happend i updated SATA controlloer and restarted it passed then i watched some yotube checked again and it failed , again there is no issue whatsoever and i really dont want to take it to the shop since the repaier center in here is terrible ,takes for ever and device comes back with more issue.
Again thank you , ill check if it fixed it ill choose this an answer.
I updated power button and virtual power button controller
01-11-2019 10:26 AM
Yup as suspected after playing for a while it failed again with the same error list provide here
01-11-2019 10:42 AM - edited 01-11-2019 10:47 AM
@Mansour-farokhi wrote:Yup as suspected after playing for a while it failed again with the same error list provide here
What BIOS version do you have installed ? Is it the latest ? If not, try to update to the latest BIOS version.
*EDIT*
Now I see, you have this problem after windows update. Try to open command prompt as Administrator and run this: Dism /Online /Cleanup-Image /RestoreHealth
Maybe during the windows update some files got corrupted or something..
01-11-2019 12:20 PM
Thank you for the tip ,Again it passed the test , but i left the device on for maybe half an hour and it was ideling. could it be when i try to play games this happens ? device doesnt heatup and thermal controller works perfectly.
ill check again and make you anwser as the solution after a match of CS GO.
01-11-2019 01:46 PM
Played the game came out again passed i think we are good.
thank you for the solution mate it was making me go crazy i spend a month salary on this.
01-11-2019 01:51 PM
@Mansour-farokhi wrote:Played the game came out again passed i think we are good.
thank you for the solution mate it was making me go crazy i spend a month salary on this.
You are welcome