10-09-2018 02:31 PM - edited 10-09-2018 02:43 PM
Hi ... I purchased my PC back in July 18. This has been the worst PC ever, it has always been a slow machine and my HP Elitebook (4 Years Old) works much better. Everything has been slow for the past month of owning this device, I can hardly start the machine takes about 5 min just to boot up.
I have tried to do a full factory reset of the device but every time it gets to about 35% and FAILS.
How do I get a refund?
10-09-2018 02:44 PM
This is a peer-to-peer forum where users discuss tech problems. It is not the best place to do what you want. If it were mine, I would first try a clean windows 10 install using a microsoft image.