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3 Posts

09-20-2019

Brazil

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Legion Y530 - Webcam not installed / working

2019-09-20, 2:12 AM

Hello,


I bought a new Y530 but since I like more SSD hd's, I decided to format it and install a new HD and use my windows 10 pro license.

After I've installed it, the webcam isn't working. I've tried to download a lot of drivers, check function keys (with F10, ESC, etc) without success.

 

Can you guys please help me? I really don't know whatelse do. There's no "unrecognized device" in my hardware list on My Computer.

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61 Posts

08-27-2019

Egypt

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Re: Legion Y530 - Webcam not installed / working

2019-09-20, 13:04 PM

I know this might sound silly, but have you tried checking lenovo vantage for the camera privacy mode? Also have you tried giving applications camera permission in windows settings ? 

One last thing you can do is to update windows if you aren't on the latest version and checking for drivers in lenovo vatage/ lenovo's website using LSB.

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3 Posts

09-20-2019

Brazil

2 Signins

26 Page Views

  • Posts: 3
  • Registered: ‎09-20-2019
  • Location: Brazil
  • Views: 26
  • Message 3 of 4

Re: Legion Y530 - Webcam not installed / working

2019-09-20, 13:17 PM

Hi,

 

Yes, in this case, I can't find the webcam in my computer's device's list, my windows even doesn't recognize its existence. My windows is updated.

Also, I looked for any webcam settings in Lenovo Vantage and didn't find anything. :/

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61 Posts

08-27-2019

Egypt

80 Signins

871 Page Views

  • Posts: 61
  • Registered: ‎08-27-2019
  • Location: Egypt
  • Views: 871
  • Message 4 of 4

Re: Legion Y530 - Webcam not installed / working

2019-09-21, 5:23 AM

Try to update windows to the latest version, and check for updates in lenovo vantage. 

Otherwise, you might have a faulty unit.

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