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08-31-2018

Portugal

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Legion Y530 not charging while gaming

2018-09-15, 15:08 PM

I bought a Lenovo Legion Y530 in the 31st of August, basically 2 weeks ago, and today I noticed an issue. Up until today everytime I would play games I would connect the laptop charger to the laptop and to an extension cord that I normally use. But today I decided to try gaming (Fortnite) while having it plugged in directly on the main outlet on the wall instead of in the extension cord.

 

I started gaming and a few minutes later I got the " low battery" notification from windows, and indeed the laptop at that time just went from 8% batterie to 10%, and it wouldn't go higher than 10%.

 

I connected the pc to the extension that I normally use and nothing changed. Then, restarted the laptop, turned on the game and it still wouldn't charge. 

 

Finally, I turned off Fortnite and it started charging... Any help? Thank you very much in advance.

Legion Y53015ICH i7-8750H/16Gb RAM/GTX 1050Ti
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792 Posts

07-25-2013

Australia

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Re: Legion Y530 not charging while gaming

2018-09-16, 4:09 AM

It seems like your power brick cannot provide enough juice to run at full performance and charge the battery at the same time.

If you are getting over 60FPS turning on vsync or frame limiter would help, as the GPU wouldn't have to run at 100% all the time.

====================================
I'm an INsider - not a Lenovo employee.
You can find me in gaming, Ideapad and Thinkpad forums most of the time.
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1336 Posts

12-20-2011

Malaysia

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Re: Legion Y530 not charging while gaming

2018-09-16, 5:32 AM
Make sure you are using the AC adapter (135w) that came with the laptop and update your BIOS to the latest one available on the support site.

*Non Lenovo employee*

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17 Posts

08-31-2018

Portugal

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Re: Legion Y530 not charging while gaming

2019-01-13, 14:16 PM

I totally forgot that I had posted this, I apologise for the late response. 

Thank you for your suggestion! The thing is I would like to take full advantadge of my GPU while gaming :/ And (as far as I'm concerned, pls correct me if I'm wrong) this sort of charging issue is not supposed to happen.

Legion Y53015ICH i7-8750H/16Gb RAM/GTX 1050Ti
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17 Posts

08-31-2018

Portugal

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Re: Legion Y530 not charging while gaming

2019-01-13, 14:19 PM

I totally forgot that I had posted this, I apologise for the late response.

I was using the ac adapter included, as far as latest BIOS I can't be certain, however I know that i currently have the latest so tonight I will test some games and see if it works (I've been a gaming break for a few months)

Legion Y53015ICH i7-8750H/16Gb RAM/GTX 1050Ti
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17 Posts

08-31-2018

Portugal

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Re: Legion Y530 not charging while gaming

2019-01-13, 23:14 PM

So I just finished testing it. I played Batman Arkham Knight with high settings in general. When I started it the battery was at 98%, 11 minutes later it had dropped to 97% and 57 minutes later it was down to 93% :smileysad: When I search for updates on Lenovo Vantage none of the ones that appear are a BIOS update (My current BIOS is the 8JCN49WW)

Legion Y53015ICH i7-8750H/16Gb RAM/GTX 1050Ti
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17 Posts

08-31-2018

Portugal

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Re: Legion Y530 not charging while gaming

2019-01-13, 23:33 PM

Just found this topic from out forum ( https://forums.lenovo.com/t5/Gaming-Laptops/Legion-Y530-Plugged-in-not-charging/m-p/4312872/thread-id/22964 ), but I'm not very appealed to the uninstallment :/ Is it really the only option left? And is really safe to uninstall what is suggested in the topic?

Legion Y53015ICH i7-8750H/16Gb RAM/GTX 1050Ti
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